Mint Service Desk
Mint Service Desk.[1] is an ITSM platform, service desk and asset management system. Software is written in .NET Core and has cloud ready architecture. It's a web-based application helping to manage assets and communicate within external and internal parties. The systems functionalities help to build the dynamic asset data structure.
History[edit]
Mint Service Desk project started in 2017 and was developed by a company OPGK Rzeszow S.A[2]. aka OPGK Software. In 2018 Mint Service Desk was featured on Web Summit and attended Alpha Program and Beta Program. Mint Service Desk was awarded by an organization Innowator Podkarpacia[3]. In 2019 Mint Service Desk was present on SITS 2019. Mint Service Desk was also mentioned by Computerworld as one of the six free helpdesk solutions available on the market[4]. Mint Service Desk got certified with ITIL V4[5] compliance in 2021. Mint Service Desk was also featured in independent benchmark report prepared by Spectrum Groupe[6]
Software Overview[edit]
As an ITSM software[7] Mint Service Desk feature:
- Multilingual support
- Incident Management
- Change Management
- Problem Management
- Time tracking management
- CMDB
- Services and SLA management
Distribution[edit]
Mint Service Desk is distributed as freeware. There's also available Enterprise edition.
References[edit]
- ↑ "Mint Service Desk - Free ITSM platform for everyone". www.mintsd.com. Retrieved 2021-02-21.
- ↑ "Branże | OPGK Rzeszów S.A." www.opgk.rzeszow.pl. Retrieved 2021-02-21.
- ↑ Kunysz, Justyna. "AEROPOLIS Podkarpacki Park Naukowo-Technologiczny - Relacja z III edycji Akademii Aeropolis". aeropolis.com.pl (in polski). Retrieved 2021-02-21.
- ↑ Geier, Eric (2020-12-15). "6 free IT help desk ticketing systems". Computerworld. Retrieved 2021-02-21.
- ↑ "SERVIEW CERTIFIEDTOOLS OPGK Rzeszów S.A." www.serview.de (in Deutsch). Retrieved 2021-05-26.
- ↑ "Analyse Mint service desk | Spectrum Benchmark ITSM". Spectrum Benchmark (in français). Retrieved 2021-09-21.
- ↑ "Mint – Produktseite Service–Management–Tool – servicemanagement.tools". servicemanagement.tools (in Deutsch). Retrieved 2021-02-21.
This article "Mint Service Desk" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Mint Service Desk. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
