SGRwin (software)
| Developer(s) | CIC Consulting Informático |
|---|---|
| Initial release | 1995 |
| Engine | |
| Operating system | Windows Server (server); web-based client |
| Type | Network management system |
| License | Proprietary |
| Website | www |
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SGRwin is a proprietary, multi-vendor network management system (NMS) developed by the Spanish company CIC Consulting Informático. It targets mission-critical communications in sectors such as electric utilities, transportation and public infrastructure, and is used to manage combined IT and OT environments in the context of IT/OT convergence. The product implements functions aligned with the FCAPS model and supports a broad range of telecom and industrial protocols, including IEC 61850.[1][2]
History
SGRwin was released by CIC in 1995 as a Windows-based network management solution for mission-critical companies.[3] Over time it expanded from PDH/SDH networks to IP/Ethernet devices, incorporating OSS-type capabilities (e.g., end-to-end circuit provisioning and inventory) and support for substation automation (IEC 61850).[4]
Architecture and features
SGRwin acts as a vendor-agnostic umbrella NMS for mixed IT/OT environments, facilitating IT/OT convergence in critical infrastructure. It consolidates data from heterogeneous equipment and EMSs into a unified web console and maps its modules to the FCAPS model.[1][2]
The platform is deployed on-premises on Windows Server and supports distributed/multi-region and high-availability deployments. It exposes APIs for integration with OSS/BSS and ITSM, and supports IT protocols (SNMP, Syslog, SSH/SFTP, WMI, HTTPS APIs) and OT/telecom protocols (PDH/SDH, MPLS-TP, TETRA, GSM/LTE, IEC 61850/IEC 60870-5, Modbus).[5][1]
Fault management
Real-time alarms, correlation and root-cause analysis with noise reduction and geographic visualization.[1]
Configuration management
Unified multi-vendor configuration, backups/restores and end-to-end (E2E) service/circuit provisioning.[5]
Inventory / resources (Accounting)
Auto-discovery and asset inventory (model, firmware, location), capacity reporting and service impact mapping.[2]
Performance and SLA
Traffic and health KPIs, thresholds, historical trends and SLA reporting.[1]
Security
Role-based access control, auditing, LDAP/AD integrations and AI-assisted anomaly detection (AIOps).[6]
| Scope | Summary |
|---|---|
| Approach | Vendor-agnostic umbrella NMS for IT/OT convergence in critical networks.[2] |
| FCAPS | Fault: alarms & correlation; Configuration: unified config, backups & E2E; Accounting: inventory/resources; Performance: KPIs & SLA; Security: access control & auditing.[1] |
| Protocols (OT/IT) | Examples: IT (SNMP, Syslog, SSH/SFTP, WMI, HTTPS APIs); OT/telecom (PDH/SDH, MPLS-TP, TETRA, IEC 61850, IEC 60870-5, Modbus).[1][5] |
| Typical devices | PDH/SDH multiplexers, IP/MPLS routers, microwave radios, power line carrier, substation IEDs, RTUs, industrial switches.[2] |
| Deployment | On-premises Windows Server; distributed/multi-region and HA options; integration with OSS/BSS and ITSM via APIs.[2] |
| Security & compliance | Roles, auditing and config integrity; alignment with ENS and objectives of the EU NIS2.[7][8] |
Protocols and supported devices
Support for IT protocols (e.g., SNMP v1/v2c/v3, Syslog, SSH/SFTP, WMI, HTTPS APIs) and OT/telecom protocols (e.g., PDH, SDH, MPLS-TP, TETRA, GSM/LTE). For the power sector it supports IEC 61850 (GOOSE, MMS, SV) and IEC 60870-5-101/104, as well as Modbus.[1][5]
Deployment
On-premises installation on Windows Server with a web client; single-site or distributed/multi-region architectures and high-availability options. Integrates with OSS/BSS and ITSM tools via APIs.[2]
Security and compliance
The system includes access controls, activity auditing, configuration integrity checks and reporting to support regulatory frameworks (e.g., Spain’s ENS) and alignment with EU NIS2 objectives.[7][9]
Use cases
SGRwin is used by electric utilities, transportation operators and service providers as a converged NMS for mixed OT/IT environments. Public cases include deployments in Iceland (utility telecom, multi-vendor environment) and references in Finland’s transmission grid domain.[10][11]
In the context of replacing historical SNMP managers, SGRwin has been deployed as a replacement for SNMPc (by Castle Rock Computing) in certain environments, according to independent distributors; Castle Rock itself indicates that SNMPc is available only to U.S. Government and existing customers, a circumstance that has driven migrations to other solutions.[10][12][13]
In the Nordic region, technology partners have publicized specific SGRwin functionality such as a geographical map add-on for real-time visualization of assets and incidents.[14]
See also
References
- ↑ 1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 "SGRwin Management Suite" (PDF). PRIME Alliance. 2023. Retrieved 2025-10-09.
- ↑ 2.0 2.1 2.2 2.3 2.4 2.5 2.6 "Umbrella Network Management System SGRwin". Syserso Networks. 2024. Retrieved 2025-10-09.
- ↑ "Meet our story – SGRwin Network Management System". SGRwin. Retrieved 2025-10-09.
- ↑ "SGRwin – Network Management System". SGRwin. Retrieved 2025-10-09.
- ↑ 5.0 5.1 5.2 5.3 "PS-NMS-SGRWIN (Product Sheet)" (PDF). ALBEDO Telecom. 2024. Retrieved 2025-10-09.
- ↑ "VULCANO – Vulnerability management and SOC". CIC. 15 January 2024. Retrieved 2025-10-09.
- ↑ 7.0 7.1 "Esquema Nacional de Seguridad (ENS)". CCN-CERT (in Spanish). Retrieved 2025-10-09.CS1 maint: Unrecognized language (link)
- ↑ "NIS2 Directive". European Commission. Retrieved 2025-10-09.
- ↑ "NIS2 Directive: securing network and information systems". European Commission. Retrieved 2025-10-09.
- ↑ 10.0 10.1 "SGRwin – Network Management System and Castle Rock Computing SNMPc Alternative". Iricent. 2024-11-05. Retrieved 2025-10-09.
- ↑ "SGRwin chosen to monitor Fingrid networks". CIC (in Spanish). 2017. Retrieved 2025-10-09.CS1 maint: Unrecognized language (link)
- ↑ "How to buy SNMPc". Castle Rock Computing. Retrieved 2025-10-09.
SNMPc Network Manager is available for sale to U.S. Government and related entities only.
- ↑ "SNMPc migration". LogicVein. 2024-09-05. Retrieved 2025-10-09.
- ↑ "SGRwin NMS brings you the Geographical Map Add-on". Dedicated Network Partners (DNWP). 2025-02-28. Retrieved 2025-10-09.
External links
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