Sajilo App

Sajilo (Nepali Ride-Sharing App)

Sajilo is a Nepal-based ride-sharing platform launched in April 2022. It aims to transform urban mobility in Nepal by providing accessible, affordable, and community-oriented transportation services. The platform was co-founded by Amir Lama and Captain Vijay Lama. Sajilo offers two-wheeler and cab services, as well as features like spot booking, insurance-backed rides, and welfare programs for riders.

As of 2025, Sajilo ranks as the third most active ride-sharing app in Nepal by daily active users and has announced plans to become the market leader within the next six months.

History

Sajilo was established in 2022 to address challenges in Nepal’s local transportation system through a domestically developed solution. Operations were temporarily paused in 2023 for technical upgrades and relaunched in 2024 with enhanced security, a redesigned interface, and expanded features. The company is registered and headquartered in Kathmandu, Nepal.

Services

Sajilo provides the following services:

Bike and cab rides
Spot Booking – Enables offline riders to input the user’s name, phone number, and destination, converting an offline trip into an official in-app ride. This allows the ride to qualify for Sajilo's insurance protection and ensures greater ride security.
Manual ride booking via phone call – When internet is unavailable, the Sajilo user app prompts a direct call to the Sajilo support team. After verifying pickup and drop-off locations, the team assigns the nearest rider. This functionality is integrated within Sajilo’s backend systems.
Insurance-backed rides – All rides are covered by an insurance policy provided in partnership with Shikhar Insurance.
Wallet system for riders – Riders are equipped with a digital wallet to receive bonuses, trip fares, and additional earnings.
SOS safety feature – Emergency alert functionality is built into both user and rider apps to enhance ride security.

Planned features include:

Carpooling
Airport drop services
Parcel delivery
Geo-based fare calculation

Mission and Vision

Sajilo’s mission is to promote fair transportation by localizing and regulating the ride-sharing space in Nepal. Its vision emphasizes rider dignity, safety, digital access, and long-term community growth through sustainable transportation solutions.

Key Features

2+1 = 3 Returns Policy

Sajilo implements a community benefit model called the "2+1 = 3 Returns Policy." For every NPR 2 collected from rider commissions, the platform contributes an additional NPR 1 from its internal fund known as the Sajilo Kosh. The total value of NPR 3 is returned in the form of non-cash benefits including health, insurance, education, dining, and vehicle servicing discounts through volume-based partner programs. This model aims to enhance rider well-being through structured welfare initiatives rather than direct payouts.

Sajilo Kosh (Mutual Aid Fund)

Sajilo allocates 10% of its commission revenue into a dedicated welfare fund:

To provide immediate financial assistance to riders and users involved in accidents
To cover emergency treatment costs before insurance reimbursements are processed

Rider Assurance

To protect its riders, Sajilo offers:

Full fare compensation if a passenger leaves without paying
Distance-based travel incentives for pickups beyond 1.5 km:
- NPR 15 per km for bikes
- NPR 35 per km for cabs

All additional compensation is automatically credited to the rider’s wallet upon trip completion.

Technology

Sajilo’s platform integrates several advanced technologies:

AI-driven route optimization
Real-time fraud detection and prevention
In-app emergency SOS system
Multi-language AI chatbot for customer support
Proprietary ride-matching and fare-calculation algorithms

Leadership

Amir Lama – CEO and Founder
Capt. Vijay Lama – Co-founder and Brand Ambassador
CA Diwakar Khanal – Co-founder and Chief Financial Strategist
Roshan Poshakya – Chief Technology Officer
Manohar Khatri – Head of Digital Marketing

Reach and Growth

As of 2025:

Over 55,000 verified riders
200,000+ app downloads by users
Active in major urban centers including Kathmandu and Pokhara, with expansion underway in other provinces
Goal to reach 1 million downloads by the end of 2025