Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
| Author | Ron Kaufman |
|---|---|
| Illustrator | |
| Language | English |
| Subject | Customer Service Excellence |
| Genre | Business |
| Published | 2012 |
| Publisher | Evolve Publishing Inc. |
Publication date | 2012 |
| Pages | 280 |
| ISBN | 978-0-98476-250-7 Search this book on  . |
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet is a book by Ron Kaufman[1][2][3]
Overview[edit]
In this book, Ron provides insights on the effective tools he has implemented to Uplift Service, both in personal and professional spaces. He believes that leaders should inspire other team members to uphold the vision and mission of the company, and internally create a culture of uplifting one another. The book is about redefining the quality of your customer service to build meaningful relationships with clients and engage with them in a way that cultivates the feeling of trust and loyalty.
References[edit]
- ↑ https://talksat.withgoogle.com/talk/uplifting-service
- ↑ https://www.researchgate.net/publication/342569751_Book_Review_Kaufman_R_Uplifting_Service_The_Proven_Path_to_Delight_Your_Customers_Colleagues_and_Everyone_Else_You_Meet
- ↑ https://www.semanticscholar.org/paper/Book-Review%3A-Kaufman%2C-R.%2C-Uplifting-Service%3A-The-to-Udunuwara/94e9373bbd709a0cec8252817acf2f477ddf029d
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