Ron Kaufman
Script error: No such module "Draft topics". Script error: No such module "AfC topic".
Ron Kaufman (born May 14, 1956) is an American born, Singapore based customer service consultant, columnist, author, keynote speaker, and founder of Uplifting Service.
Kaufman is the author of New York Times bestseller Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet and 14 other books.
Ron’s work was the basis of a Harvard Business Review article titled, “Revolutionizing Customer Service”. He was awarded the #1 Customer Service Professional by Global Gurus from 2018 to 2021.
Early Life and Education[edit]
Kaufman was born in Westport, Connecticut and received a degree in history from Brown University in Providence, Rhode Island, 1979. He co-founded and captained the Ultimate Frisbee team at Brown University and was inducted into the Ultimate Hall of Fame in 2014.
In 1976, Kaufman founded Discovering the World. He organized a national series of Frisbee Disc and Hackysack Footbag Festivals with Wham-O company sponsorship. Between 1985 and 1990, Kaufman created the World Peace Tours, based in La Jolla, CA, to organize Frisbee Flying Friendship Tours to the USSR and People’s Republic of China.
Professional Career[edit]
In 1990, SPRING Singapore (formerly the Productivity and Standards Board and National Productivity Board) invited Kaufman to help create and launch a national service quality training organization, the Service Quality Centre. In 1993, Kaufman founded Ron Kaufman Pte Ltd. In 2006, he created the company, book series, and training program, UP! Your Service.
Books[edit]
- Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet, (May 15, 2012);
- UP! Your Service! Action Steps (March 1, 2006)
- UP! Your Service! New Insights (May 14, 2002)
- UP! Your Service! Great Ideas (May 14, 2005)
- Service With A Smile (May 14, 2005)
- Loving Your Life (May 14, 2005)
- You Make A Difference (May 14, 2005)
- Let's Make Money (May 14, 2005)
- Take The Lead (May 14, 2005)
- Words Of Wisdom (May 14, 2005)
- What A Great Idea! (May 14, 2005)
- Teams Win, Teams Work (May 14, 2005)
- Wow! That's Inspiring! (May 14, 2005)
- You Can Do It (May 14, 2005)
- Celebrate Family & Friends (May 14, 2005)
- Make It Happen (September 1, 2012)
- Reach the Top (September 1, 2012)
Personal Life[edit]
Ron currently lives in Singapore with his wife Jen. He has one daughter, Brighten Kaufman.
References[edit]
This article "Ron Kaufman" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Ron Kaufman. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
- ↑ "Ultimate Fame". Brown Alumni Magazine: https://www.brownalumnimagazine.com/articles/2019-05-08/ultimate-fame.
- ↑ "The Six Levels of Customer Service". Bloomberg.
- ↑ Kaufman, Ron. Best Sellers - Books - June 3, 2012 - The New York Times. Search this book on
- ↑ "Revolutionizing Customer Service". Harvard Business Review.
- ↑ "The Johnny Appleseeds". Ultimate Hall of Fame.
