WATI.io
Type of site | Communication |
|---|---|
| Founded | 2020 |
| Country of origin | Hong Kong |
| Founder(s) | Bianca Ho (COO), Ken Yeung (CEO) |
| Industry | Technology |
| Parent | Clare.AI |
| Website | https://wati.io |
WATI (WhatsApp Team Inbox) is a customer communication platform for notifications & reminders, transactional messages on WhatsApp. The Platform was launched in 2020 by Clare.AI, a Hong Kong-based Artificial Intelligence based Digital Assistant Company. The company was founded in 2016 by Bianca Ho and Ken Yeung.
General[edit]
WATI is Business to Business SaaS platform that allows businesses to send and receive text messages, deliver customer service, reminders, notifications and perform other communication functions to their customers via WhatsApp Business Solution. It is a Customer Support Tools that is built on WhatsApp Business APIs. It provides a code-free chatbot integration, multi agent Live Chat support, CRM & various API integrations, and contacts management support. It also allows businesses to track message opening, bounces and chat reports.
Back in 2017, Clare.AI secured an undisclosed amount of funding from SuperCharger Fintech Accelerator.
In 2020, WATI launched a WhatsApp Chatbot in Hong Kong[1] that allows people to check if anyone in their building has COVID 19.
WATI raised its Pre Series-A of funding in July 2021 for an undisclosed amount[2][3][4][5], led by Sequoia Capital India’s Surge.[6]
Competitors[edit]
Competitors are Gupshup, Respond, Sleekflow, Verloop, Interakt, WANotifier.
External Links[edit]
References[edit]
- ↑ "This Hong Kong WhatsApp chatbot allows you to check if anyone in your building has COVID-19".
- ↑ "How WATI Plans To Transform WhatsApp Into Your Essential Customer Engagement Tool". Forbes. July 13, 2021.
- ↑ "How WATI Plans To Transform WhatsApp Into Your Essential Customer Engagement Tool". London Loves Tech.
- ↑ "WATI secures fundraise as it scales WhatsApp experience for businesses". Midlands TV.
- ↑ "WATI secures fundraise as it scales WhatsApp experience for businesses". Top Business Tech.
- ↑ "Sequoia Capital India unveils fifth group of startups for Surge". Tech Crunch.
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