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ZOOM+Care

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ZOOM+Care
Urgent Care
ISIN🆔
IndustryHealthcare
Founded 📆2006; 18 years ago (2006) in Portland, Oregon, US
Founders 👔Dave Sanders, Albert DiPiero
Headquarters 🏙️, ,
United States
Number of locations
33 (2018)
Area served 🗺️
Portland, Oregon & Seattle, Washington
ServicesUrgent Care, Gynecology, Dermatology
Members
Number of employees
🌐 Websitewww.zoomcare.com
📇 Address
📞 telephone

ZOOM+Care is a healthcare company headquartered in Portland, Oregon, United States. ZOOM+Care operates 33 Urgent Care clinics across the Portland and Seattle metropolitan areas. It was founded by two doctors, Dave Sanders and Albert DiPiero, and as of March 18th 2018, the company employs between 100-250 people according to Glassdoor,.[1] and 200-500 people according to CrunchBase[2].

History[edit]

ZOOM+Care was founded on May 15th 2006 by Dr. Dave Sanders, CEO and co-founder Dr. Albert DiPiero according to Crunchbase[2]. Prior to starting ZOOM+Care, Sanders and DiPiero had first attempted to lower the patient costs of healthcare through an amendment to the Oregon constitution on the November 2nd 2004 state ballot[3]. The ballot measure sought to limit recovery of noneconomic damages for negligent or reckless injury to patient by a healthcare provider to $500,000. However, according to OregonLive.com[4], the initiative was not seen by voters as a way to keep healthcare costs down, and was not passed in the November 2nd 2004 election. There were 896,857 (50.79%) votes against, and 869,054 (49.21%) votes for amending the Oregon constitution to limit noneconomic damages for patient injuries caused by health care provider negligence[3]. With the defeat of this measure, the two doctors decided to take a new approach to bringing lower costs and transparency to the Oregon healthcare system, and developed the initial concept for a "retail based healthcare" approach in 2005 according to the British Medical Journal.[5][6]

According to their website, as of March 18th, 2018, ZOOM+Care has 33 healthchare clinics in Oregon and Washington[7][8].

Legal Initiatives[edit]

Identifying that not every healthcare visit required that a patient interact directly with a Medical Doctor, ZOOM+Care wanted to offer patients a pricing model which gave them the option to choose the ability to see either a doctor, specialist or supervised Physicians Assistants[9] as way to make the cost of a medical visit more efficient and priced based on a the needs of the patient, as opposed to the costs of the provider. In order to implement this model, multiple bills needed to be introduced into the Oregon House and Senate to allow ZOOM+Care the ability to provide this type of patients care model.

In 2010, ZOOM+Care introduces House Bill 3642[10], which would permit Doctors of Medicine to oversee a greater number of physician assistants. The legal initiative proposed to grant supervising physicians the authority to extend physician assistant services to patients, including providing additional medical services and signing death certificates. The Bill passed and signed by the Speaker of the House and the Senate President on February 25, 2010. The Bill was signed by Ted Kulongoski, Governor of Oregon, on March 10, 2010 and goes into effect.

In 2012, ZOOM+Care introduces Senate Bill 1565[11]. The Bill proposed permitting a "supervising physician or supervising physician organization to apply to Oregon Medical Board for dispensing authority for physician assistant." The implications of the legal initiative would be the expansion of the type of providers who can dispense medication. The Bill proposed that physician assistants "be allowed to dispense bottled, non-narcotic medications, such as common antibiotics and analgesics for acute care and basic preventive illness." The Bill passed[12] on February 22, 2012.

In 2014, ZOOM+Care introduces Senate Bill 1560[13], which would modify requirements for health coverage of telemedical services in that video visits would be covered under insurance. The legal initiative would "allow Oregon to join with 20 other states and let physicians bill insurers for care delivered remotely with a device such as Skype. The bill requires insurance companies to modify their codes to pay for telehealth if the procedures and providers were otherwise covered under their policies." The Bill does not pass.

Press[edit]

On April 22nd, 2011, Portland Monthly called ZOOM+Care's pricing model "Starbucksian", when referencing the lack of transparency in the American Medical System[14].

On November 23, 2015, Forbes Magazine[15] referred to ZOOM+Care's healthcare platform as "the iPhone of healthcare."

In October 2016, labor organizations in Washington and Oregon protest at ZOOM+Care clinics in response to ZOOM+Care's policy of not accepting Medicare, Medicaid and Tri-Care patients[16].

On July 12, 2017, ZOOM+Care was voted Portland's Best Primary Doctor by readers of the Portland, Oregon journal Willamette Week[17]

In September 2017, the Lund Report highlighted some of the growing pains that ZOOM+Care was going through in an article which referenced employee complaints.[18]

See also[edit]

External links[edit]

  • List of Urgent Care clinics across Portland, OR "Urgent Care Clinics in Portland, OR". UrgentCareLocations.com. Urgent Care Locations.

References[edit]

  1. "ZOOM+Care Overview". Glassdoor. Glassdoor.
  2. 2.0 2.1 "ZOOM+Care Overview". CrunchBase. TechCrunch.
  3. 3.0 3.1 "Oregon Healthcare Damage Limit, Measure 35 (2004)". BallotPedia. BallotPedia.
  4. Budnick, Nick (August 15, 2011). "Ambitious ZoomCare, expanding quickly in the Portland area, sees'a clinic on every corner'". The Oregonian. Retrieved August 16, 2011.
  5. DiPiero, Albert; Sanders, David (March 2005). "Condition Based Payment: Improving Care Of Chronic Illness". BMJ. 330 (7492): 654–657. doi:10.2307/25459207 (inactive 2018-05-10). JSTOR 25459207.
  6. "Portland's Zoom+: An Integrated Health System Built on Urgent Care". Journal of Urgent Care Medicine. Retrieved April 26, 2016.
  7. "ZOOM+Care About Us". ZoomCare.com.
  8. Moore, Kim (March 2, 2015). "ZoomCare rolls out new on-demand health clinics". Oregon Business. Retrieved March 2, 2015.
  9. "ZOOM+: Disrupting the Healthcare Delivery Model". PortlandReloGuide.com. Portland Relocation Guide.
  10. "House Bill 3642". Act No. 3642 of January 2, 2006. Retrieved January 2, 2006. Search this book on
  11. "Senate Bill 1565". Act No. 1565 of February 10, 2012. Retrieved February 10, 2012. Search this book on
  12. Gray, Chris (February 14, 2017). "Zoom+Care Wants Physician Assistants to Dispense Controlled Medications". The Lund Report. Retrieved February 14, 2017.
  13. "Senate Bill 1560". Act No. 1560 of March 7, 2014. Retrieved March 7, 2014. Search this book on
  14. Epstein, Ethan. "How ZoomCare is Shaking Up the Checkup". Portland Monthly. Retrieved April 22, 2011.
  15. Chase, Dave. "ZOOM+ is the iPhone of Healthcare". Forbes. Retrieved November 23, 2015.
  16. Comnes, Julia (July 11, 2016). "Old? Poor? ZOOM+ Doctors May Not Be Ready to See You Now". Willamette Week. Retrieved July 11, 2016.
  17. Kilts, Alie (July 12, 2017). "Best Primary Care Doctor". Willamette Week. Retrieved July 12, 2017.
  18. Lund-Muzikant, Diane. "Amid Turmoil, Zoom+Care Workers Vent Online". Lund Report. Retrieved September 29, 2017.

Submission of the ZOOM+Care article page[edit]

Rewritten and resubmitted for approval[edit]


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