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Zocdoc

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Zocdoc
ZocDoc logo.png
Private
ISIN🆔
IndustryMedical Industry
Founded 📆2007
Founders 👔
  • Cyrus Massoumi
  • Nick Ganju
  • Dr. Oliver Kharraz
Headquarters 🏙️,
New York City
,
United States
Area served 🗺️
2000+ cities across the United States
Key people
Dr. Oliver Kharraz, CEO
Products 📟 medical appointment booking platform
Members
Number of employees
🌐 Website[Lua error in Module:WikidataIB at line 665: attempt to index field 'wikibase' (a nil value). ] 
📇 Address
📞 telephone

Zocdoc is a New York City-based online medical appointment booking service that allows people to find and book medical care. The service is free for patients, and doctors pay to advertise their appointment slots.[1]

History[edit]

Zocdoc was founded in New York City in 2007 by Oliver Kharraz, Nick Ganju, and Cyrus Massoumi, a former McKinsey consultant, who served as the company's first CEO.[2] The service was launched during the 2017 TechCrunch40 conference.[1][3] It began as a service for dentists in Manhattan, and expanded nationwide to include doctors in over 50 specialties.[1] Massoumi reportedly came up with the idea for the service after his ear drum burst in New York and it took him days to find a doctor.[4]

In late 2012, the company added a check-in feature, allowing patients to fill out medical forms online ahead of time.[5]

By February 2014, the company reportedly had 500 employees, served 2,000 cities and had five million users booking appointments every month.[6]

In November 2015, CEO Massoumi was fired by the company's board of directors, and Oliver Kharraz took over as CEO.[7]

In January 2019, the company announced it changed the pricing model from subscription to referral fee in some markets. Some doctors expressed concern that a per customer fee would be harder to recoup unless patients return for additional visits.[8]

In October 2020, Massoumi filed a lawsuit claiming that he was fired as part of an "unlawful coup, and the company immediately filed a motion to dismiss.[7]

Service[edit]

Zocdoc provides a scheduling system on a paid subscription basis for medical personnel. The scheduling system can be accessed by subscribers both as an online service and via the deployed office calendar software, or integrated with their websites.[9] The subscriber's schedules are available to the patients, who can search the company's database by specialties, range of services, office locations, photographs, personnel educational background and user-submitted reviews.[10][11] For each doctor the users are able to review the free slots in the schedule and make appointments for specific time slots.[3]

Operations[edit]

Zocdoc is based in New York City, with offices in Scottsdale, Arizona and Pune, Maharashtra.[citation needed]

See also[edit]

  • Tech companies in the New York metropolitan area

References[edit]

  1. 1.0 1.1 1.2 Winkler, Rolfe (2015-08-20). "ZocDoc Valued at $1.8 Billion in New Funding Round". The Wall Street Journal. Archived from the original on 2020-11-16. Retrieved 2020-11-16.
  2. "Zocdoc: Oliver Kharraz". NPR. 2020-08-17. Retrieved 2020-11-17.
  3. 3.0 3.1 "ZocDoc: I Hope You Are Not Too Good to Be True", TechCrunch, December 7, 2010, archived from the original on November 26, 2012, retrieved December 4, 2012 Unknown parameter |url-status= ignored (help)
  4. Galewitzy, Phil (January 3, 2011), "Medical practices increasingly allow online appointments", USA Today, archived from the original on July 12, 2012, retrieved July 30, 2012 Unknown parameter |url-status= ignored (help)
  5. Mangalindan, JP (2014-03-05). "ZocDoc CEO: We'll be nationwide by end of year". Fortune. Archived from the original on 2020-11-16. Retrieved 2020-11-16.
  6. Clifford, Catherine (2014-02-04). "Entrepreneurs at ZocDoc Say They Can Solve a Major Obamacare Concern". Entrepreneur. Archived from the original on 2020-11-16. Retrieved 2020-11-16.
  7. 7.0 7.1 "Zocdoc leadership move to dismiss co-founder's lawsuit, defend company's financial health". Fierce Healthcare. 2020-10-15. Retrieved 2020-11-17.
  8. Farr, Christina (2019-01-29). "Doctor booking app Zocdoc will start charging a new patient fee despite objections from some providers". CNBC. Retrieved 2019-11-19.
  9. "Zocdoc Takes Pain out of Making Appointments", PC World, April 8, 2009, archived from the original on April 10, 2009, retrieved December 4, 2012 Unknown parameter |url-status= ignored (help)
  10. Montalbano, Elizabeth (January 22, 2010), "Click here to see the doctor", CNN, archived from the original on October 10, 2012, retrieved July 30, 2012 Unknown parameter |url-status= ignored (help)
  11. Urvaksh, Karkaria (July 1, 2011), "Zocdoc developing prescription for doctor's office", Atlanta Business Chronicle, archived from the original on January 11, 2015, retrieved July 30, 2012 Unknown parameter |url-status= ignored (help)

External links[edit]


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