OneVu

OneVu is an online service that enables consumers to view, track, and pay bills online through their internet bank.

History and ownership

OneVu was wholly owned by VocaLink, which processes automated payments in the UK. OneVu closed in November 2014.

The company was formed in 2003 as Electronic Bill Presentment & Payment Ltd (EBPP) and changed its name and identity to OneVu in 2004.

OneVu was part of VocaLink’s strategy to enhance the UK payments system through online bill payment and paperless billing.

Service principles

OneVu was a consolidated bill management service. It differed from aggregated services that 'scrape' data from other websites by providing secure authentication achievable only through contractual relationships with participating organizations. Furthermore, the OneVu service was housed within the secure infrastructure that ultimately pays 90% of UK salaries.

The service integrated with online banks' websites, largely on a 'white label' basis. Consumers used OneVu as part of everyday online banking. They benefited from the same security applied to their current or savings accounts.

Bill information was presented in a table and in chronological order. For each bill, the consumer can drill down to a bill summary and then, if available, to an Adobe Reader PDF version of the full bill. This information is served directly and securely from the biller's website. The consumer does not need to remember or enter additional username or password details.

Using OneVu, consumers could manage bills paid automatically by Direct Debit and those of a variable nature, such as credit cards. In most cases, consumers could pay bills through the bank's secure payment service. OneVu automatically inserted bill payment reference information, making the process seamless and error-free.

For consumers who were not customers of participating banks, OneVu operated a standalone service called MyBillsOnline that provided bill management without a payment facility.

Current position

OneVu was available on the websites of four banks – Lloyds Bank, TSB, RBS, and NatWest – and was accessible to almost nine million people who bank online. Around 300 million bills were under management.

The service was known as 'Bill Manager' on the Lloyds Bank and TSB online banking websites, and 'Bill Management' on RBS and NatWest.

Approximately 25 billing organisation brands, ranging from utilities to loyalty programmes, were part of the OneVu proposition. OneVu undertook the task of integrating with participating companies' IT and billing systems, a process typically taking three to four months.

The service was promoted for its convenience, ease of use, lower cost for billers, and environmental advantages associated with reducing paper waste.

Future developments

The OneVu and My Bills Online service will be closed on 30 November 2014.

Awards

In 2007, the OneVu service was voted the winner for faster payments in the 'payments innovation' category of The Banker Technology Awards and won the 'most innovative retail or corporate payments service' category in the EPCA/ECR (European Payments Consulting Association/European Card Review) Excellence in Payments Innovations Awards, 2007.

OneVu was also recognized as a Business Superbrand, together with Voca (VocaLink's predecessor) in 2005.

This article "OneVu" is from Wikipedia. The list of its authors can be seen in its historical. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.

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