UserTesting: Difference between revisions
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'''UserTesting''' is a technology company | '''UserTesting''' is a technology company based in [[San Francisco]], California, that provides a user research platform. | ||
==History== | ==History== | ||
UserTesting was founded in 2007.<ref>{{cite web | url=https://www.cbinsights.com/company/usertesting | title=UserTesting - Products, Competitors, Financials, Employees, Headquarters Locations }}</ref> The company initially gathered usability feedback about websites, paying users to complete online tasks while recording their on-screen actions and voice. They would use this information to rate the usability of the website. Users were also | UserTesting was founded in 2007.<ref>{{cite web | url=https://www.cbinsights.com/company/usertesting | title=UserTesting - Products, Competitors, Financials, Employees, Headquarters Locations }}</ref> The company initially gathered usability feedback about websites, paying users to complete online tasks while recording their on-screen actions and voice. They would use this information to rate the usability of the website. Users were also assessed on how helpful their feedback was towards future product development.<ref name=Tech>{{Cite web|url=https://techcrunch.com/2012/09/06/usertesting-3m/|title=UserTesting Picks Up $3M To Bring Usability Testing To Mobile Apps And Abroad|first=Kim-Mai|last=Cutler|date=September 6, 2012}}</ref> | ||
In 2019 the company acquired TruthLab, and in March of 2022, UserTesting acquired Norway-based Teston.<ref>{{Cite web|url=https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/UserTesting-Acquires-TruthLab-134942.aspx|title=UserTesting Acquires TruthLab|website=www.destinationcrm.com}}</ref><ref name="Vent">{{Cite web|url=https://venturebeat.com/business/usertesting-raises-100-million-to-grow-its-on-demand-user-feedback-platform-globally/|title=UserTesting raises $100 million to grow its on-demand user feedback platform globally | VentureBeat|date=19 March 2020 }}</ref> Also in 2020, UserTesting was named one of the 500 fastest growing companies in the United States by the ''[[Financial Times]]''.<ref>{{Cite news|url=https://www.ft.com/americas-fastest-growing-companies-2020|title=FT ranking: the Americas' fastest-growing companies|date=April 6, 2020}}</ref> | In 2019 the company acquired TruthLab, and in March of 2022, UserTesting acquired Norway-based Teston.<ref>{{Cite web|url=https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/UserTesting-Acquires-TruthLab-134942.aspx|title=UserTesting Acquires TruthLab|website=www.destinationcrm.com}}</ref><ref name="Vent">{{Cite web|url=https://venturebeat.com/business/usertesting-raises-100-million-to-grow-its-on-demand-user-feedback-platform-globally/|title=UserTesting raises $100 million to grow its on-demand user feedback platform globally | VentureBeat|date=19 March 2020 }}</ref> Also in 2020, UserTesting was named one of the 500 fastest growing companies in the United States by the ''[[Financial Times]]''.<ref>{{Cite news|url=https://www.ft.com/americas-fastest-growing-companies-2020|title=FT ranking: the Americas' fastest-growing companies|date=April 6, 2020}}</ref> | ||
The company’s [[IPO]] went public on November 17, 2021.<ref>https://www.bizjournals.com/sanjose/news/2021/11/17/usertesting-raises-140m-in-downsized-ipo.html</ref> In 2022 the company sold to a private equity firm for $1.3 billion.<ref>{{Cite web|url=https://techcrunch.com/2022/10/27/the-usertesting-sale-to-private-equity-is-bad-news-for-unicorns/|title=The UserTesting sale to private equity is bad news for unicorns|first=Alex|last=Wilhelm|date=October 27, 2022}}</ref> In 2023 the company launched a set of generative AI features within its core platform.<ref>{{Cite web|url=https://venturebeat.com/ai/usertesting-expands-platform-with-generative-ai-to-scale-human-insights/|title=UserTesting expands platform with generative AI to scale human insights | VentureBeat|date=29 August 2023 }}</ref> | The company’s [[IPO]] went public on November 17, 2021.<ref>https://www.bizjournals.com/sanjose/news/2021/11/17/usertesting-raises-140m-in-downsized-ipo.html</ref> In 2022 the company was sold to a private equity firm for $1.3 billion.<ref>{{Cite web|url=https://techcrunch.com/2022/10/27/the-usertesting-sale-to-private-equity-is-bad-news-for-unicorns/|title=The UserTesting sale to private equity is bad news for unicorns|first=Alex|last=Wilhelm|date=October 27, 2022}}</ref> In 2023 the company launched a set of generative AI features within its core platform.<ref>{{Cite web|url=https://venturebeat.com/ai/usertesting-expands-platform-with-generative-ai-to-scale-human-insights/|title=UserTesting expands platform with generative AI to scale human insights | VentureBeat|date=29 August 2023 }}</ref> | ||
==Testers== | ==Testers== | ||
Latest revision as of 02:02, 21 April 2026
UserTesting is a technology company based in San Francisco, California, that provides a user research platform.
History
UserTesting was founded in 2007.[1] The company initially gathered usability feedback about websites, paying users to complete online tasks while recording their on-screen actions and voice. They would use this information to rate the usability of the website. Users were also assessed on how helpful their feedback was towards future product development.[2]
In 2019 the company acquired TruthLab, and in March of 2022, UserTesting acquired Norway-based Teston.[3][4] Also in 2020, UserTesting was named one of the 500 fastest growing companies in the United States by the Financial Times.[5]
The company’s IPO went public on November 17, 2021.[6] In 2022 the company was sold to a private equity firm for $1.3 billion.[7] In 2023 the company launched a set of generative AI features within its core platform.[8]
Testers
The UserTesting network of testers complete approximately 1.5 million sessions annually.[4] As a result of the merger with UserZoom, the company also has registered users to test via UserZoom.[9]
Funding
By 2012 the company had attracted $3 million in funding.[2] In 2015 it received a funding round of $45.5 million.[10] In 2020 the company added another $100 million in funding. [4] It has also received government funding from institutions, such as Scottish Enterprise.[11]
References
- ↑ "UserTesting - Products, Competitors, Financials, Employees, Headquarters Locations".
- ↑ 2.0 2.1 Cutler, Kim-Mai (September 6, 2012). "UserTesting Picks Up $3M To Bring Usability Testing To Mobile Apps And Abroad".
- ↑ "UserTesting Acquires TruthLab". www.destinationcrm.com.
- ↑ 4.0 4.1 4.2 "UserTesting raises $100 million to grow its on-demand user feedback platform globally | VentureBeat". 19 March 2020.
- ↑ "FT ranking: the Americas' fastest-growing companies". April 6, 2020.
- ↑ https://www.bizjournals.com/sanjose/news/2021/11/17/usertesting-raises-140m-in-downsized-ipo.html
- ↑ Wilhelm, Alex (October 27, 2022). "The UserTesting sale to private equity is bad news for unicorns".
- ↑ "UserTesting expands platform with generative AI to scale human insights | VentureBeat". 29 August 2023.
- ↑ Lewkowicz, Jakub (April 12, 2023). "UserTesting announces friction testing capability".
- ↑ Shieber, Jonathan (January 28, 2015). "Accel Chooses "A" And "B" With UserTesting's $45.5 Million Round".
- ↑ "Jobs boost for Scotland's technology sector". November 17, 2020 – via www.bbc.com.
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