Allison Smith (professional telephone voice)
Allison Smith | |
|---|---|
| File:Allison Smith, The IVR Voice.jpg | |
| Personal details | |
| Born | May 29, 1963 Hinton, Alberta |
| Education | The University of Calgary, BA (1986) |
| Occupation | Voice talent |
| Website | www |
Allison Smith (born May 29, 1963) is a Canadian-born voice talent, specializing in the voicing of telephone systems.[1] Founder of Calgary, Alberta-based company The IVR Voice, Smith is the voice heard as the default voice of Digium's Asterisk (PBX).[2]
Career[edit]
Voice recording[edit]
In addition to her work voicing the Astrisk Open Source PBX, Smith has also voiced telephony platforms for Verizon Communications, Qwest, Cingular, Vonage, Bell Canada, Sprint Corporation, and Hawaiian Telcom as well as IVR prompts for companies such as PetSmart, State Farm Insurance, Royal Caribbean Cruise Lines.[3] Smith has also voiced the recorded information lines for pharmaceutical companies Janssen Biotech and Novo Nordisk. In 2008, Smith contributed her voice to a text-to-speech utility developed by Cepstral.[4]
Appearances and interviews[edit]
At the 2015 Astricon, Smith made a presentation entitled "Why On Hold is Broken - And Ways we Can Fix It!" that sought to change people's perspective about on hold systems; to see them as an opportunity to reinforce their brand, a vehicle to empower the customer, and to show the caller that the company truly values their time and intelligence.[5]
In January 2015, Smith also hosted a Reddit AMA about her work as professional voice talent, who specializes in voicing telephone prompts.[6]
References[edit]
- ↑ "The IVR Voice". Retrieved February 20, 2016.
- ↑ "Allison Smith - Asterisk IVR - Digium". Retrieved February 20, 2016.
- ↑ "Allison Smith - FreePBX OpenSource Project - Documentation". Retrieved February 20, 2016.
- ↑ "Digium(R) Offers Cepstral "Allison Voice" Text-to-Speech Software for Asterisk Telephony..." Retrieved February 20, 2016.
- ↑ "Why On Hold is Broken - And Ways we Can Fix It! - YouTube". Retrieved February 20, 2016.
- ↑ "IamA professional telephone voice. AMA! - Reddit". Retrieved February 20, 2016.
This article "Allison Smith (professional telephone voice)" is from Wikipedia. The list of its authors can be seen in its historical. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
