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Birdeye

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Birdeye
ISIN🆔
Industrysoftware
Founded 📆2012 (2012) in Sunnyvale, California
Founder 👔Naveen Gupta, Neeraj Gupta
Headquarters 🏙️, ,
US
Area served 🗺️
Members
Number of employees
🌐 Website[Lua error in Module:WikidataIB at line 665: attempt to index field 'wikibase' (a nil value). ] 
📇 Address
📞 telephone

Birdeye is an American B2B reputation and customer experience platform founded in 2012 with its headquarters in Palo Alto, California.[1]

Background[edit]

Birdeye was founded in 2012 by Naveen Gupta who served as the Chief Product Officer at RingCentral,[2] and Neeraj Gupta, who worked at Oracle and Yahoo as an engineering architect.[3][4]

In 2015, Birdeye received a total of $8 million from a series A funding round. The round was led by led by Trinity Ventures, Marc Benioff, and Jerry Yang.[5][6]

In 2017, Birdeye received $25 million from a Series B funding round led by World Innovation Lab (WiL) with additional funding from Trinity Ventures.[7][8] In 2022, Birdeye received $60 million of a Series C funding round led by the American technology-focused company, Accel-KKR.[9] Birdeye has received $93 million in total raised via venture capital funding until 2022.

In 2021, Birdeye introduced a messaging system that allowed businesses to connect with their customers via texting and video chat on social media platforms such as Facebook and Instagram.[10] The company was the finalist in the SaaS Awards in its sixth year of software innovation.[11][12]

References[edit]

  1. "BirdEye Integrates with Google Reviews". www.destinationcrm.com. Retrieved 2022-10-28.
  2. Smale, Thomas (2018-04-18). "8 Up-and-Coming Businesses Capitalizing on a Forward-Thinking Business Model". Entrepreneur. Retrieved 2022-10-28.
  3. "Naveen Gupta - Co-Founder & CEO at Birdeye". THE ORG. Retrieved 2022-10-28.
  4. "Naveen Gupta, Co-founder and CEO, BirdEye". www.topionetworks.com. Retrieved 2022-10-28.
  5. FinSMEs (2016-01-29). "BirdEye Raises $8M in Series A Funding". FinSMEs. Retrieved 2022-10-28.
  6. "Term Sheet — Friday, January 29". Fortune. Retrieved 2022-10-28.
  7. FinSMEs (2017-02-14). "BirdEye Raises $25m in Funding". FinSMEs. Retrieved 2022-10-28.
  8. "BirdEye Lands $25M Funding". vcnewsdaily.com. Retrieved 2022-10-28.
  9. Desk, AIT News (2022-03-10). "Birdeye Raises $60 Million Series C Funding Led by Accel-KKR to Help Local Businesses Grow". AiThority. Retrieved 2022-10-28.
  10. Deals, Entrepreneur (2021-09-07). "The Best SMS Marketing Software of 2021". Entrepreneur. Retrieved 2022-10-28.
  11. 112nj (2021-07-27). "2021 Software Awards Winners | Cloud Computing & SaaS Awards". Retrieved 2022-10-28.
  12. "2017 New Product Award Winners | Stevie Awards". stevieawards.com. Retrieved 2022-10-28.

External links[edit]


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