Clootrack

Clootrack
Type	Private
ISIN	🆔
Industry	Voice of Customer analytics, customer experience analytics
Founded 📆	2017
Founders 👔	Shameel Abdulla, Subbakrishna Rao
Area served 🗺️	Worldwide
Key people	Shameel Abdulla (CEO); Subbakrishna Rao (CTO);
Products 📟	Clootrack Neo; Clootrack Genie; AskClootrack;
Members
Number of employees
🌐 Website	www.clootrack.com
📇 Address
📞 telephone
	;

Clootrack is an Indian cloud-based customer experience analytics company founded in 2017 with co-headquarters in Bengaluru and Kochi, India, and Delaware, United States. The company was founded by Shameel Abdulla and Subbakrishna Rao.^[1]

Clootrack’s AI-powered Voice of Customer (VoC) analytics platform analyzes structured and unstructured customer feedback from calls, chats, emails, reviews, and surveys to identify sentiment patterns and thematic trends in customer experience. It operates with a remote-first model and provides services to enterprises in sectors such as consumer goods, consulting, and private equity.

History and funding

Before founding Clootrack, co-founder and CEO Shameel Abdulla launched Jiffstore, a hyperlocal grocery startup that was acquired by PepperTap in December 2015 in a cash-and-stock deal.^[2]

Abdulla and Subbakrishna Rao (CTO) founded Clootrack in 2017. Abdulla had previously worked in software and product leadership roles, while Rao had experience leading analytics and product engineering teams.^[3]

In January 2019, Clootrack raised about US$500,000 in seed funding led by the Indian Angel Network, with participation from IAN Fund, Unicorn India Ventures, SEA Fund, and Malabar Angel Network.^[4]^[5]^[6]^[7]^[8]

In June 2021, the company raised US$4 million in a Series A round led by Inventus Capital India (now Athera Venture Partners), with participation from IAN Fund and others.^[9]^[10]

Technology

Neo (2025): A Voice of the Customer (VoC) platform for analyzing customer feedback across multiple channels.
Clootrack Genie (2025): A generative AI tool for customer insight queries.
AskClootrack (2023): An AI-based query interface for VoC data.

Market availability and ecosystem

Clootrack’s products are available through several enterprise marketplaces and integrations, including:

Microsoft Azure Marketplace
Genesys AppFoundry
Medallia Xchange
Snowflake Marketplace

References

↑ "Customer experience startup Clootrack raises $4M, helps brands see through their customers' eyes". TechCrunch. September 3, 2021. Retrieved October 14, 2025.
↑ "On-demand grocery delivery company PepperTap acquires Jiffstore". Economic Times Retail. December 2015. Retrieved October 14, 2025.
↑ "Shameel Abdulla — CEO, Clootrack (Org Chart)". The Org. Retrieved October 14, 2025.
↑ "Exclusive: Data analytics startup Clootrack raises seed funding". TechCircle. January 29, 2019. Retrieved October 14, 2025.
↑ "IAN bets on data analytics firm Clootrack". VCCircle. January 29, 2019. Retrieved October 14, 2025.
↑ "Clootrack Software Labs raises $500K from Indian Angel Network". ETBrandEquity. January 30, 2019. Retrieved October 14, 2025.
↑ "Bengaluru-based AI startup Clootrack raises $500K seed fund led by Indian Angel Network". The News Minute. January 30, 2019. Retrieved October 14, 2025.
↑ "AI startup Clootrack raises $500K seed fund led by Indian Angel Network". Entrackr. January 30, 2019. Retrieved October 14, 2025.
↑ "Clootrack Bags $4 Mn In Series A Round Led By Inventus Capital". Inc42. June 2021. Retrieved October 14, 2025.
↑ "Customer Experience Analytics Platform Clootrack Raises $4M From Inventus, IAN Fund, Others". Venture Intelligence News. 2021. Retrieved October 14, 2025.

External links

This article "Clootrack" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Clootrack. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.

[1] "Customer experience startup Clootrack raises $4M, helps brands see through their customers' eyes". TechCrunch. September 3, 2021. Retrieved October 14, 2025.

[2] "On-demand grocery delivery company PepperTap acquires Jiffstore". Economic Times Retail. December 2015. Retrieved October 14, 2025.

[3] "Shameel Abdulla — CEO, Clootrack (Org Chart)". The Org. Retrieved October 14, 2025.

[4] "Exclusive: Data analytics startup Clootrack raises seed funding". TechCircle. January 29, 2019. Retrieved October 14, 2025.

[5] "IAN bets on data analytics firm Clootrack". VCCircle. January 29, 2019. Retrieved October 14, 2025.

[6] "Clootrack Software Labs raises $500K from Indian Angel Network". ETBrandEquity. January 30, 2019. Retrieved October 14, 2025.

[7] "Bengaluru-based AI startup Clootrack raises $500K seed fund led by Indian Angel Network". The News Minute. January 30, 2019. Retrieved October 14, 2025.

[8] "AI startup Clootrack raises $500K seed fund led by Indian Angel Network". Entrackr. January 30, 2019. Retrieved October 14, 2025.

[9] "Clootrack Bags $4 Mn In Series A Round Led By Inventus Capital". Inc42. June 2021. Retrieved October 14, 2025.

[10] "Customer Experience Analytics Platform Clootrack Raises $4M From Inventus, IAN Fund, Others". Venture Intelligence News. 2021. Retrieved October 14, 2025.

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