Commbox
| File:Commbox logo.svg | |
| ISIN | 🆔 |
|---|---|
| Predecessor | BumpYard |
| Founded 📆 | 2013 |
| Founders 👔 | Eli Israelov, Yaniv Hakim |
| Headquarters 🏙️ | , , |
Area served 🗺️ | |
| Members | |
Number of employees | |
| 🌐 Website | commbox.io |
| 📇 Address | |
| 📞 telephone | |
Commbox is an Israeli software company that provides an omnichannel customer support platform that enable companies to communicate with their customers through various digital channels.[1][2] CommBox headquarters are in Glil Yam with an additional office in São Paulo. In 2020, it was used by the Israeli Ministry of Health to provide a WhatsApp chatbot to assist Israeli civilians during the COVID-19 pandemic crisis.[3][4]
History[edit]
Commbox was founded in Glil Yam in 2013 by two Israeli entrepreneurs named Yaniv Hakim and Eli Israelov.[5] The company received seed funding from Ewave-group where both Yaniv and Eli worked alongside.[6] Yaniv as a CTO and Eli as a marketing and business development manager.[7][8][9]
In 2020 the company rebranded and officially changed its name to Commbox, formerly BumpYard.[10] The company is an official WhatsApp Business API provider[11][12] and also collaborated with Facebook and the Israeli Ministry of Health to provide a WhatsApp chatbot to assist Israeli civilians during the COVID-19 pandemic crisis.[4][13]
References[edit]
- ↑ "משרד הבריאות השיק עם וואטסאפ קו סיוע מיוחד בנושא הקורונה". Maariv.
- ↑ "צ'אט בוט מבוסס בינה מלאכותית לארגונים מייעל שירות וחוסך בעלויות". Walla!.
- ↑ הלפרין, יניב (12 March 2020). "משרד הבריאות השיק מספר ווטסאפ למידע על הקורונה". אנשים ומחשבים (in עברית).
- ↑ 4.0 4.1 "מגפת הקורונה: משרד הבריאות פתח קו וואטסאפ". Ynet (in עברית). 12 March 2020.
- ↑ "CommBox Unveils A Brand-New Software Update". Startup Fortune. 28 May 2020.
- ↑ "כל שירות הלקוחות בתיבה חכמה אחת, מבוססת ענן". אנשים ומחשבים (in עברית). 30 June 2020.
- ↑ "Customer Support – 2020 Growth Predictions". The Times of Israel.
- ↑ "הקו שיעדכן אתכם על הקורונה בישראל". www.israelhayom.co.il (in עברית).
- ↑ Hamilton, Eric (17 July 2020). "CommBox Bringing an Improved Concept to Support its Vision to Become the First Autonomous Communication Center Supported by Live Agents". Tech Times.
- ↑ "CommBox introduces an innovative WhatsApp business omnichannel chatbot". BestTechie. 2 January 2020.
- ↑ "Facebook Partners". www.facebook.com.
- ↑ "תנו לצ'אט בוט להעצים את חוויית הלקוח". Bizportal (in עברית).
- ↑ "The education sector next in line to benefit from CommBox innovation". Newstrail. 19 November 2019.
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