ContactEngine
ContactEngine is a SaaS platform that automates the communication between organizations and their customers.[1] ContactEngine was founded in 2009 and is privately owned.
ContactEngine communicates through a variety of communication channels and makes its technology available via Software as a Service (SaaS).
| File:ContactEngine company logo.webp | |
| ISIN | 🆔 |
|---|---|
| Founded 📆 | |
| Founder 👔 | Dr Mark K. Smith Andy Ayers Giles Bryan |
| Headquarters 🏙️ | Shoreditch, London, United Kingdom |
Area served 🗺️ | |
Key people | Dr Mark K. Smith (CEO) Andy Ayers (CTO) Giles Bryan (CCO) Ian Dunlop (CPO) James Serjeant (COO/CFO) Tom Jenkins (CMO) Bob Mann (Chairman) |
| Members | |
Number of employees | 50 |
| 🌐 Website | https://www.contactengine.com/ |
| 📇 Address | |
| 📞 telephone | |
Awards
- 2020 ContactEngine listed in Megabuyte's 2020 Emerging 25 Report of the UK’s 25 best-performing scale-up technology companies [2]
- 2019 ContactEngine wins Best Use of IP at the Sunday Times Tech Track 100 Awards [3]
- 2019 ContactEngine wins Gold at UK Customer Experience Awards for "Use of Technology" in partnership with BT Enterprise (see BT Group) [4]
- 2019 ContactEngine wins Gold at Golden Bridge Awards® for “Customer Service Outstanding Performance of the Year” in partnership with Verizon [5]
- 2019 ContactEngine wins Bronze at Golden Bridge Awards® for “Artificial Intelligence Company of the Year” [6]
- 2019 ContactEngine ranked 71st in the Sunday Times Tech Track 100 [7]
- 2017 ContactEngine wins Gold at Golden Bridge Awards® in the category of “Business Process Management Innovations” for its BackFill service [8]
- 2017 ContactEngine shortlisted in UK Angel Investment Awards 2017 for “Best International Growth Business” [9]
- 2015 ContactEngine named TechMarketView Little British Battler [10]
- 2012 ipadio [rebranded to ContactEngine] named best 'Innovation in Rich Media and Video' by eConsultancy Innovation Awards 2012 [11]
History
2010: Virgin Media[12] becomes ContactEngine’s first corporate client, followed by HomeServe.
2014: Official name change from ipadio to ContactEngine
2015: Whirlpool Corporation and Sky UK become corporate clients
2017: ContactEngine incorporates in the United States and opens offices in Washington, D.C. Verizon becomes ContactEngine’s first American corporate client
2018: ContactEngine becomes ISO 27001 certified (SOC 2) [13]
2019: ContactEngine opens offices at Bletchley Park. TELUS becomes ContactEngine’s first Canadian corporate client
References
- ↑ "ContactEngine named Microsoft Co-Sell Partner | Comms Business". www.commsbusiness.co.uk. Retrieved 2020-03-23.
- ↑ "Megabuyte Emerging Stars 2020 Report". January 2020.
- ↑ "ContactEngine - Fast Track". 5 November 2019.
- ↑ "UK Customer Experience Awards Winners and Finalists 2019". 11 October 2019.
- ↑ "2019 Golden Bridge Awards Winners". 23 September 2019.
- ↑ "2019 Golden Bridge Awards Winners". 23 September 2019.
- ↑ "The Sunday Times Tech Track 100 League Table". 8 September 2019. Archived from the original on 27 November 2020. Retrieved 22 April 2020.
- ↑ "2017 Golden Bridge Awards Winners". 24 October 2017.
- ↑ "UKBAA announces shortlist for UK Angel Investment Awards 2017". 21 June 2017.
- ↑ "TechMarketView Little British Battlers". 30 March 2015.
- ↑ "Econsultancy announces Innovation Awards 2012 winners". 23 February 2012.
- ↑ "Virgin Media adopts ipadio in the field". 3 November 2009. Retrieved 22 April 2013.
- ↑ "British Assessment Bureau ISO 27001 Certificate Verification Service". 13 November 2018.
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