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Kris Duggan

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Kris Duggan
KrisDuggan1.jpg
Born (1974-07-10) July 10, 1974 (age 49)
Sydney, Australia
🏳️ NationalityAustralian
🎓 Alma materUniversity of California
💼 Occupation
Serial entrepreneur and technology investor
Known forBetterWorks and Badgeville

Kris Duggan is a technology investor, startup advisor, educator, and entrepreneur in his own right. Duggan has co-founded several technology startups, including BetterWorks, a human resources platform, and Badgeville, an early gamification solution.[1]

Born in Australia in 1974, Duggan now lives and works in Silicon Valley. He’s written about technology and business trends for digital publications like Wired,[2] FastCompany[3] and Medium.[4]

Overview[edit]

Kris Duggan has served as a business advisor and investor to a number of well-known technology startups and enterprises based in Silicon Valley. The most notable of these include RelateIQ (now part of Salesforce.com), Palantir Technologies, Gusto, Addepar, Blend Labs, and Turo.

Duggan’s entrepreneurial career began in earnest in the late 2000s. He founded Badgeville in 2010 and served as founding CEO of the gamification and social engagement platform. Over the subsequent six years, Badgeville added more than 100 employees and approximately 300 customers. The company was eventually acquired by CallidusCloud, a publicly traded firm.

Duggan co-founded BetterWorks in 2013 as an enterprise software company focusing on performance management in human resources. As at Badgeville, Duggan served as founding CEO with the backing of a board that included Kleiner Perkins partner John Doerr and Emergence Capital partner Jason Green. BetterWorks has grown to more than 150 employees and counts a number of multinational firms as clients.

Duggan is a noted expert on human resources and customer engagement topics such as gamification, performance management, and customer loyalty management. He is a regular on the speaking circuit and has been an adjunct faculty member at Singularity University.

Duggan currently sits as an advisory chair to the Alchemist Accelerator, where he advises first-time entrepreneurs and helps enterprise startups scale.

Early life and education[edit]

Kris Duggan was born in Sydney, Australia, on July 10, 1974. His family relocated to the United States when he was a child, first landing in Houston and later moving to Southern California. After earning an information technology MBA from the University of California, Irvine, in the late 1990s, he moved to Silicon Valley and began his career in the tech sector.

BetterWorks[edit]

Duggan co-founded BetterWorks as a technology company that empowers companies, corporate leadership, and rank-and-file employees to succeed at work.[5] Using Goal Science™ principles and the Objectives and Key Results (OKR) method for goal setting, BetterWorks helps companies optimize their operations and improve performance up and down the chain of command.[6] BetterWorks has raised $80 million in capital since its founding.

Badgeville Company and History[edit]

Leadership[edit]

Kris Duggan co-founded Badgeville in 2010 and served as CEO of the company until 2013.[7] Under his leadership, Duggan helped raise $40 million in capital, grew Badgeville to more than 100 employees, and established more than 300 new customer relationships.[8] He helped develop Badgeville’s core Behavior Platform, a user experience matrix that gives business leaders the tools to measure and shape customer and employee behavior.[9]

Customers and Media[edit]

Badgeville acquired a number of customers from the Fortune 500, including Oracle, Dell, Samsung, Deloitte, and NBC. The company has appeared more than 300 times in major media outlets, including features in the New York Times.[10] and Wall Street Journal.[11]

Awards[edit]

Badgeville earned a number of rewards as a private company:

  • TechCrunch Disrupt's Audience Choice 2010[12]
  • Forbes America's Most Promising New Companies[13]
  • LeWeb's Startup Finalist[14]
  • Twiistup's Showoff finalist[15]
  • Forrester's Groundswell B2B and B2C[16]
  • Gartner's Cool Vendor in Social CRM[17]

Acquisition[edit]

Badgeville was acquired by CallidusCloud in 2016. Callidus was acquired by SAP in 2018.

Other career roles[edit]

Addepar[edit]

Duggan was a business advisor to Addepar from 2012 to 2014. His purview included go-to-market strategy, including a successful campaign to target Registered Investment Advisors.[18] Addepar has raised more than $140 million in funding since Duggan came onboard.[19]

Palantir[edit]

Duggan was an advisor to Palantir Technologies from 2009 to 2013. As point for go-to-market and execution,[18] he played an important role in helping the company deepen ties with the U.S. federal government.[20]

Socialtext[edit]

Duggan was the vice president of sales for enterprise social software firm Socialtext from 2006 to 2010. In this role, Duggan drove business for Socialtext's suite of social cloud apps.[18]

WebEx[edit]

From 2003 to 2006, Duggan held a series of senior sales management positions with WebEx, which provides virtual software tools like videoconferencing. The organization is now known as Cisco WebEx following its acquisition by Cisco for $3.2 billion.[18][21]

Teaching Roles[edit]

Kris Duggan currently serves as an advisory chair to the Alchemist Accelerator. He previously taught for Singularity University as an adjunct faculty member.[22]

Personal life[edit]

Duggan currently resides in Palo Alto, California, with his family.

Bibliography[edit]

  • Kris Duggan; Kate Shoup (23 January 2013). Business Gamification For Dummies. John Wiley & Sons. ISBN 978-1-118-46694-0. Search this book on

References[edit]

  1. entrepreneur.com
  2. Duggan, Kris (2013). No More Boring Software. Wired. Accessed2
  3. FastCompany
  4. Medium
  5. "The Continuous Performance Management Platform – BetterWorks". BetterWorks.
  6. "Continuous Performance Management Process & Feedback Management". Archived from the original on 15 April 2015. Retrieved 10 April 2015. Unknown parameter |url-status= ignored (help)
  7. "Getting Stuff Done: It's a Goal, and a Rating System". New York Times.
  8. https://www.forbes.com/sites/danschawbel/2014/12/01/kris-duggan-how-companies-can-master-goal-setting/
  9. "Badgeville: The #1 Gamification Platform for the Enterprise". Badgeville.
  10. Bryant, Adam (9 March 2013). "Kris Duggan of Badgeville, on the 'Getting Stuff Done' Index". The New York Times.
  11. Silverman, Rachel Emma (10 October 2011). "Latest Game Theory: Mixing Work and Play" – via www.wsj.com.
  12. Contributor. "Lessons From TechCrunch Disrupt Audience Choice Winner Badgeville's Launch".
  13. Forbes, America's Most Promising Companies List (30 November 2011). "America's Most Promising Companies, #92". Forbes
  14. "The Dos And Don'ts Of Startup Pitching – Why Super Marmite Crushed It And GreenPocket Didn't #LeWeb10 Competition". 20 December 2010.
  15. "Error".
  16. "Forrester : Marketing : Forrester Research Announces The 2012 Forrester Groundswell Award Winners For Excellence In Social Media". www.forrester.com.
  17. Badgeville, Badgeville Named as Cool Vendor (May 2012). "Cool Companies". Forbes
  18. 18.0 18.1 18.2 18.3 "Kris Duggan – Crunchbase". Crunchbase.
  19. "Addepar raises $140 million so more of the ultra rich can know exactly what they're doing with their money". TechCrunch.
  20. "The quantified Serf". The Economist.
  21. "Cisco Buys WebEx for $32 billion". Tech Crunch.
  22. " 6 fresh ways to motivate the Millennials at your company". The American Genius. 18 December 2014. Marti Trewe.

External links[edit]