Nathaniel Palmer (author)
Nathaniel Palmer is an American author, entrepreneur and speaker.
Career
Palmer is the CEO of Infocap AI, an AI technology consultancy company, and held leadership roles at Delphi Group,[1] Perot Systems, SRA International and Serco Inc.[2][3][4] He was Editor in Chief of BPM.com,[5] as well as the executive director of the Workflow Management Coalition.[6]
Palmer was the Chief Architect for Serco for the Eligibility Support program under the Patient Protection and Affordable Care Act, or ACA (formerly known as Obamacare).[7]
Palmer authored 15 books and byline articles on AI and the business impact of emerging technologies, including Gigatrends (2024)[8] ISBN 978-1-63758-980-9.
Other books are:[5]
- The X-Economy (2001),
- BPM in Practice (2006),
- BPM Excellence in Practice (2008),
- Encyclopedia of Database Systems (2009),
- BPMN 2.0 Handbook (2010),
- Delivering BPM Excellence (2010),
- Social BPM (2011),
- Taming the Unpredictable (2011),
- Empowering Knowledge Workers (2013),
- Passports to Success in BPM (2014),
- The Art of Process Management (2015),
- Thriving on Adaptability (2016),
- BPM Everywhere: IoT and the Process of Everything (2016),
- BPM in Financial Services (2017).
Awards
- Rated as #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research,[9]
- the Marvin L. Manheim Award for Significant Contributions in the Field of Workflow (Workflow Management Coalition 2019),[9]
- The Innovation Pulse Award for his pioneering work on Intelligent Automation (Serco 2019).[9]
References
- ↑ VARON, ELANA. "CNN - Energy Department debuts portal for environmental data - July 21, 1999". edition.cnn.com.
- ↑ "Start-up's Software Makes E-Mail Smarter". Computerworld.
- ↑ "Confusion about BPM". Healthcare IT News. 27 January 2005.
- ↑ "Serco Deploys a Digital Workforce to Boost Case Management Efficiency for a Major US Federal Agency". www.tungstenautomation.com.
- ↑ 5.0 5.1 Faganello, Giovani. "Nathaniel Palmer". BPM Handbook. Retrieved 2025-06-19.
- ↑ Woodard, Amanda (2017-05-25). "A new solution to organisational dysfunction". HRM online. Retrieved 2025-06-19.
- ↑ "Capture & IDP Conference 2023 Highlights – Info-source.com". Retrieved 2025-06-19.
- ↑ "Gigatrends". Gigatrends. Retrieved 2025-06-19.
- ↑ 9.0 9.1 9.2 "Nathaniel Palmer". Simon & Schuster. Retrieved 2025-06-19.
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