NetGain Technologies
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| Founded |
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|---|---|
| Headquartered |
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| Other Branches |
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| Leadership |
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| Services | Managed IT Services, Unified Communications, Virtualization and Storage, Security, Cloud Computing |
| Employees | 100+ |
| Website | www.netgainit.com |
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NetGain Technologies is a managed services provider founded and headquartered in Lexington, Kentucky. Ranked 38th in the U.S. for their technical certifications and industry expertise,[1] NetGain Technologies is also in the top 100 worldwide for quality of service, as listed by MSPmentor.[2]
The company provides design, implementation and management of high-performance information technology systems and solutions to small and medium businesses, financial institutions, healthcare providers, manufacturers and other companies in the southeastern and midwestern United States. NetGain Technologies employs over 100 people in both technical and non-technical positions.
History[edit]
Founded in 1984 by Don Jacobson, the company was a single-office, business-to-consumer computer store, operating as a franchise. One of the first employees was his son, and current CEO, Mark Jacobson. In 1995, Mark and his brother Jim purchased the company from their father. At this time, the company transitioned into a business-to-business model with a focus on advanced information technology solutions for business problems.
Over the decades, NetGain Technologies expanded from its Lexington headquarters, and as of 2013 has offices in Louisville, Kentucky; Little Rock, Arkansas; Chattanooga, Tennessee; and Cincinnati, Ohio.
In 2012, the company acquired local competitor, IntraSource.[3][4] Both companies had 28 year histories as technology solutions providers for Lexington and the surrounding Bluegrass region.
Founder[edit]
NetGain Technologies founder Don Jacobson did not start his company until in his 50s.[5] Before this, he served as an MP in the US military. He received his PhD degree from the University of Maryland in 1956 and went on to teach at the University of Kentucky in the Agriculture Animal Sciences department for almost 20 years. During that time he developed one of the largest dairy farms in Kentucky with his sons Jim, Dean, Ross and Mark. When Don originally founded NetGain Technologies, it was a small business-to-consumer shop. He said he opened the store after seeing an advertisement in a Lexington magazine saying "IBM dealer wanted".[6] Jacobson was also the member of several community and service organizations, including the Lexington Lions Club, where he was president and district governor.
Services[edit]
NetGain Technologies is one of the largest managed I.T. service providers in the southeastern and midwestern regions of the United States.[citation needed] It offers a variety of technology services.
Technology OneSource™[edit]
NetGain Technologies key service is their managed I.T. solution, termed Technology OneSource™.[7] With this service, clients pay a monthly subscription to NetGain Technologies who then manages all of their business technology using various tools including virtual help desk. According to NetGain Technologies, these services allow clients to "gain control of their IT", improve productivity, minimize network downtime and protect their business from critical data loss. In 2012, the company announced that due to client requests they have expanded this service to include 24x7 support as part of their "Always On" campaign. [8]
Other services[edit]
NetGain Technologies also provides solutions for unified communications, network security, and storage virtualization with benefits including disaster recovery, storage replication, and information lifecycle management. Management of a company's network security involves protection from malware and viruses as well as testing and uncovering flaws, remediation of the flaws and maintenance of the network to prevent breaches. NetGain Technologies is one of few companies with an Ethical Hacker certification.[citation needed]
Partners[edit]
NetGain Technologies partners include HP, Cisco, Microsoft, EMC, VMware, and SoftwareONE.
Certifications[edit]
The NetGain Technologies staff are known for having some of the best certification levels in its region,[9] [10][11] and in the country.[12] [13] In 2012, CRN TechElite 250 ranked NetGain Technologies 38th in the country.[14] According to CRN, the TechElite 250 is "the definitive list of solution providers with deep technical expertise and premier certifications serving customers in North America."[15]
Some of NetGain Technologies certifications include:[16]
- 43 Cisco Certifications (CCNA, CCDA, CCNP, CCSP, CQS)
- 44 Microsoft Certifications (MCP, MCSA, MCSE, MCDBA)
- 28 HP Certification (Enterprise Storage Solutions, SAN Architect, AIS, ASE)
- 11 CompTIA Certifications (A+, Project+, Network+)
- Other industry certifications (VMware, Citrix, Linux, Novell and IBM)
MSPmentor also placed NetGain Technologies in their top 100 list worldwide for quality customer services. 2012 was NetGain Technologies third consecutive year on the MSPmentor top 100 list[17] and the first appearance on CRN's TechElite 250 list.
References[edit]
- ↑ CRN Staff. "TechElite 250 List". CRN Magazine. CRN. Retrieved 10 January 2013.
- ↑ "MSPmentor 100 Global Edition 2012". MSPmentor. Nine Lives Media Inc. Retrieved 10 January 2013.
- ↑ Campbell, Scott. "NetGain Technologies Acquires IntraSource". MSP Roundup. CRN. Retrieved 10 January 2013.
- ↑ Staff Report (17 October 2012). "Lexington tech company acquires competitor". Lexington Herald-Leader. Retrieved 14 December 2012.
- ↑ "Donald Jacobson's Obituary". Lexington Herald-Leader. Retrieved 14 December 2012.
- ↑ PRWeb (29 October 2012). "Founder of IT Services Provider NetGain Technologies Passes Away".
- ↑ NetGain Technologies. Technology OneSource™. Retrieved 16 January 2013.
- ↑ "NetGain Technologies Expands Service Offering". PRWeb. Retrieved 14 December 2012.
- ↑ Pulskamp, Megan. "NetGain Technologies ranked 38th on CRN's 2012 List of TechElite 250". Cincinnati Enquirer. Gannett. Retrieved 10 January 2013.
- ↑ Gibbs, L. "NetGain Technologies named to Tech Elite 250". Cincinnati Enquirer. Gannett. Retrieved 10 January 2013.
- ↑ "NetGain Technologies named to two top industry lists". Lane Report. Retrieved 10 January 2013.
- ↑ "NetGain Technologies Named to CRN's TechElite 250 List". The Chattanoogan.com. Retrieved 10 January 2013.
- ↑ "NetGain Technologies Recognized for Service and Technical Expertise". The Chattanoogan.com. Retrieved 10 January 2013.
- ↑ CRN Staff. "2012 CRN TechElite 250". Retrieved 14 December 2012.
- ↑ CRN (23 February 2012). "2012 CRN Tech Elite 250". Retrieved 16 January 2013.
- ↑ NetGain Technologies. Certifications. Retrieved 16 January 2013.
- ↑ Pulskamp, Megan. "NetGain Technologies recognized as one of the industry's best in both services and technical expertise". Cincinnati Enquirer. Gannett. Retrieved 10 January 2013.
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- Technology companies of the United States
- Companies based in Lexington, Kentucky
- Service-oriented (business computing)
- Information technology companies of the United States
- Business process outsourcing companies
- Business process outsourcing companies of the United States
- Information technology consulting firms
