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Quantum Metric

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Quantum Metric
ISIN🆔
IndustryTechnology
Founded 📆2015
Founder 👔Mario Ciabarra
Headquarters 🏙️,
Colorado Springs, CO
,
United States
Area served 🗺️
Key people
Mario Ciabarra (founder and CEO)
Members
Number of employees
🌐 Websitequantummetric.com
📇 Address
📞 telephone

Quantum Metric is an American SaaS software company that provides a cloud-based service for companies to build, test, and fix digital products. The company is considered a unicorn, and was recognized as the first technology unicorn company of 2021 by Forbes, TechCrunch, and Cheddar.[1][2][3][4]

Background[edit]

Mario Ciabarra founded Quantum Metric in 2015. He created the company after noticing a need for digital customer assistance for direct-to-consumer and B2B companies.[5] It is headquartered in Colorado Springs, Colorado, with Ciabarra serving as the CEO. The company's software identifies user experience and technical errors on a website and calculates any revenue potentially lost from the errors, through a process the company refers to as continuous product design.[6] Some of its clients include Alaska Airlines, Lululemon Athletica, and Lenovo.[7]

In 2017, the company had raised $1 million in seed funding from Bain Capital.[8] In 2018, it received $25 million from Insight Partners. The deal included Insight receiving a minority stake in Quantum Metric as well as a seat on the company's board of directors.[9]

In 2019, the company launched Activate, a technology to help brands respond to user behavior on their site in real time.[10] In 2020, the company partnered with DISH to analyze their customers' behaviors to gauge their user perspective.[11] That same year, they received $25 million in debt financing from Silicon Valley Bank.[12]

In early 2021, Quantum Metric achieved unicorn status after receiving $200 million in Series B funding.[1][13] Also in 2021, John T. Chambers, former CEO of Cisco, joined the company's board of directors.[14][15] In August, Quantum Metric launched Journeys, a customer journey analytics tool.[16]

References[edit]

  1. 1.0 1.1 Haverstock, Eliza. "Hoping That The Digital Economy Is Here To Stay, Quantum Metric Secures Unicorn Status With $200 Million Series B". Forbes. Retrieved 13 May 2021.
  2. "Quantum Metric Becomes 2021's First Unicorn". Cheddar. Retrieved 14 May 2021.
  3. wayneh@gazette.com, Wayne Heilman. "CEO of Colorado Springs' first $1 billion technology 'unicorn' vows to keep his successful venture local". Colorado Springs Gazette. Retrieved 14 May 2021.
  4. "Quantum Metric raises $200M, now valued at over $1B, for its digital product design platform". TechCrunch. Retrieved 2021-09-27.
  5. Rogers, Bruce. "Quantum Metric Looks To Build Better Customer Analytics". Forbes. Retrieved 13 May 2021.
  6. "Quantum Metric raises $200 million to help enterprises build digital products faster". VentureBeat. 2021-01-07. Retrieved 2021-05-26.
  7. Lunden, Ingrid. "Quantum Metric raises $200M, now valued at over $1B, for its digital product design platform". TechCrunch. Retrieved 13 May 2021.
  8. Hensel, Anna (18 September 2018). "Colorado's Quantum Metric raises $25 million for software that catches costly UX errors". VentureBeat. Retrieved 13 May 2021.
  9. wayneh@gazette.com, Wayne Heilman. "Monument software startup lands $25 million to grow". Colorado Springs Gazette. Retrieved 13 May 2021.
  10. Nicastro, Dom. "Publicis Buys Epsilon for $4.4B, Salesforce Debuts New Einstein Services, More News". CMSWire.com. Retrieved 13 May 2021.
  11. "DISH Selects Quantum Metric to Deliver Transformational Digital Products and Services For Customers Worldwide". Martech Series. Retrieved 13 May 2021.
  12. Williams, Joe. "VCs told Quantum Metric's CEO that his startup should be valued at $1 billion, but he discovered taking on a $25 million loan was a better deal". Business Insider. Retrieved 13 May 2021.
  13. Glover, Ellen. "Now a Unicorn, Digital Analytics Startup Quantum Metric Raises $200M". Built In Colorado. Retrieved 13 May 2021.
  14. "Quantum Metric Adds Tech Visionary John Chambers to Board of Directors". AiThority. 10 March 2021. Retrieved 13 May 2021.
  15. Greenhalgh, Nick. "Player Personnel: Colorado's top tech and startup hires in March". BizJournals. Retrieved 13 May 2021.
  16. Bureau, E. T. (2021-08-10). "Quantum Metric Launches Journeys; Adds Unparalleled Depth to Traditional Journey Analytics With Actionable Insights". EnterpriseTalk. Retrieved 2021-09-27.

External links[edit]



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