Smart government refers to the implementation of a set of working and business processes, also based on modern information technologies, communication networks and to make decisions intelligently through big data mining technologies . Which uses, integrates and optimizes its resources through integration, data analysis, sensing and intelligent response for service functions and governmental management to accomplish benefits for them . Recently, e-government and smart government have become more popular and major concepts around the world and most countries decide to apply them using Internet and communication technology. Countries should improve its government to be e-government first and then it can develop it to be a smart government.
Differences between e-government and smart government
There are a few different aspects between smart government and e-government. Where smart government emergent new technology such as social media, mobile applications, mashup and huge data analytics that can use it in helping to make decisions and allowing connect between citizens and their government to meet citizen’s requirements and improve public services, and depends very much on the use of innovative technologies, policies and business models to address environmental, social, service, and financial challenges facing the public sector. So we can distinguish between e-government and smart government by saying that e-government offers services to and engages with citizens by leveraging Internet while smart government includes leveraging of data in decision-making processes .
The picture to the right clarifies the differences between traditional government, e- government, M-government, smart government.
Transformation from e-government to smart government
Open data is considered as a way of the transformation from e-government to smart government but when you want to form into an open government there is one challenge which it is the closed culture within government and to overcome this there are some actions in various areas:
- Community engagement and co-production: Citizens are very important part in applying smart government such as to develop innovative solutions. In addition it will provide an opportunity to web and application developers, data visualization and visualization gurus as well as open data and so many other things.
- Financial investment will improve many sectors involved e-health, e-education and e-transports.
- Automation is a critical method that provides real-time data for implemented data repositories and data registers. Such dataset like licensing, copyrights, third-party, privacy and intellectual property can be automated to be published. In addition, automation is very useful to assure that dataset are confidently and refreshed it periodically because if there a risk of losing integrity of these dataset it will lose open data also.
- Collaboration is required between all levels of government and private industry so the government will get an opportunity to be able to transfer from e-government services to smart government services.
- Governance: dependent in an appropriate governance models to have accountability areas or individuals for certain aspects of publishing data include many roles such as data authority, data owner, data custodian, data steward, data publisher, etc. Useful governance practices can carry out to help many sectors including education, health, spatial and community data .
- Glybovets, A., & Mohammad, A. (2017).Recently, e-government and smart government have become more popular and major concepts around the world and most countries decide to apply them using Internet and communication technology. Countries should improve its government to be e-government first and then it can develop it to be a smart government. E-GOVERNMENT VERSUS SMART GOVERNMENT: JORDAN VERSUS THE UNITED STATES. Eu-jr.eu. Retrieved 17 March 2018, from http://eu-jr.eu/social/article/view/338/324
- Harsh, A., & Ichalkaranje, N. (2015). Transforming e-Government to Smart Government: A South Australian Perspective. researchgate.net. Retrieved 17 March 2018, from https://www.researchgate.net/publication/300275192_Transforming_e-Government_to_Smart_Government_A_South_Australian_Perspective
- The National Plan for UAE Smart Government Goals. (2015). Tra.gov.ae. Retrieved 17 March 2018, from https://www.tra.gov.ae/assets/z6fD1H6M.pdf.aspx
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