Amdocs Optima
| Public Company | |
| ISIN | 🆔 |
| Founded 📆 | 1982 |
| Founder 👔 | |
| Headquarters 🏙️ |
|
Area served 🗺️ | Worldwide |
| Services | Cloud-based Customer Care and Billing |
| Members | |
Number of employees | |
| 🌐 Website | amdocsoptima |
| 📇 Address | |
| 📞 telephone | |
Amdocs Optima is a division of Amdocs and the name of its digital customer management and commerce platform designed for communication service providers, MVNOs/MVNEs, and transportation, finance and utilities markets. The company sells a diverse set of products and services to consumers and enterprise customers..[1]. Amdocs Optima offers SaaS-based business models[2], a responsive web design and an omni-channel customer experience[3].
History[edit]
Launched in September 2016[4], Amdocs Optima evolved from Amdocs Compact Convergence, Amdocs Kenan and Amdocs C1 products. The solution includes converged pre- and post-paid business support systems (BSS), a cloud-deployable architecture, multi-tenancy and support for multiple lines of business and complex Business-to-Business (B2B) customer models.
Solutions[edit]
The Amdocs Optima solution provides converged billing and rating (subscription, consumption or usage-based), financial management, customer management and order management[5]. The virtualized infrastructure enables multi-tenant support and can be deployed in a public cloud (Amazon Web Services and others), private cloud or on premise. Amdocs Optima includes an integration layer built on Red Hat JBoss. The business integration layer enables REST-based application programming interfaces exposing user interface (UI) components to enable integration with external technologies. The Amdocs Optima Web UIs adhere to the responsive web design approach and are designed using HTML5, CSS3 and React technology.
According to MGI 360 Ratings, Amdocs Optima’s billing platform “offers a lot of functional depth with capabilities for real-time billing, session control for pre-paid usage scenarios, hierarchy management, invoice customization and global 24/7 support”. The publication estimates that Amdocs Optima’s working prototypes can be enabled quickly while full implementations are 9+ months[6]
References[edit]
- ↑ indiainfoline.com. "Amdocs introduces Amdocs Optima a new digital customer management and commerce platform".
- ↑ "Optima is a digital customer management and billing platform allowing enterprise to track the lead through the sale and into the billing system". Telecom Reseller. 2016-09-15.
- ↑ "Amdocs Optima - Digital Customer Management and Commerce Platform in the AWS Cloud" (PDF).
- ↑ LTD, Amdocs Management. "Amdocs Introduces Amdocs Optima, Expanding its Value Proposition to Midsized Communication Businesses and Digital Enterprises". GlobeNewswire News Room.
- ↑ "Solutions Overview - Amdocs Optima". amdocsoptima.com.
- ↑ "MGI 360 Ratings: Amdocs Optima in Billing Management AUG 1 2017".
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