This article contains paid contributions.
|Founded 📆||2002 in Clearwater, Florida|
|Founder 👔||Doug Brown|
|Headquarters 🏙️||, |
Area served 🗺️
|Doug Brown, CEO|
|Products 📟||The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities|
Number of employees
|Parent||Black Book Market Research LLC|
Black Book Research, also known as Black Book Market Research or simply Black Book, is a Tampa, Florida technology and services market research and opinion research company. The company provides competitive intelligence, market research, opinion mining, and related consulting services for brand, product, and service awareness tracking. The company also provides private polling services for media outlets, including U.S. News & World Report and The Wall Street Journal.
Black Book Research was founded in 2002 by Doug Brown as a sister company to the international market-research firm Brown-Wilson Group. In May 2005, Brown-Wilson partners Doug Brown and Scott Wilson co-authored the Black Book of Outsourcing. An update of the popular guide was published in 2008. In April 2009, the Brown-Wilson Group was purchased by London, UK-based Datamonitor (a subsidiary of Informa).
In November 2010, Black Book Research launched Black Book Rankings, a healthcare-centric market-research and public-opinion-research company.
In July 2020, Bloomberg questioned the company's crowd sourcing methodology and other business practices.
Products and services
Black Book Research has four divisions: Black Book Rankings, serving the healthcare industry; Black Book Reports, covering environmental issues, sustainability, the energy industry, and nonprofits; Black Book Polls, serving politics, government, and education; and Opinion Miners which provides database mining.
- Hirsch, Marla Durben (1 September 2015). "Black Book: Greenway tops EHR vendors for primary care doc satisfaction". Fierce Healthcare. Fierce Healthcare. Retrieved 4 June 2019.
- Hall, Susan D. (17 February 2015). "Black Book: Robust data exchange still a decade away". Fierce Healthcare. Fierce Healthcare. Retrieved 4 June 2019.
- Bidwell, Allie (9 June 2014). "Obama Sidesteps Congress to Expand Student Loan Repayment Program". U.S. News & World Report. U.S. News & World Report. Retrieved 4 June 2019.
- "A Look at Leading Outsourcing Vendors". The Wall Street Journal. The Wall Street Journal. 15 June 2007. Retrieved 4 June 2019.
- Brown, Douglas; Wilson, Scott (May 2005). The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities (1st ed.). Hoboken, New Jersey: Wiley. ISBN 978-0-471-71889-5. Search this book on
- Brown, Douglas; Wilson, Scott (April 2008). The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities (2nd ed.). Hoboken, New Jersey: Wiley. ASIN B008NBZ5SK. Search this book on
- "Datamonitor acquires the Brown-Wilson Black Book". Scotland: Datamonitor. Compute Scotland. 30 April 2009. Retrieved 4 June 2019.[dead link]
- Gearon, Christopher J. (28 January 2014). "Wanted: Hospital CEOs Without Health Care Experience". U.S. News & World Report. U.S. News & World Report. Retrieved 4 June 2019.
- "Pollster with fake staff gave top grades to firms landing deals". The Detroit News. 1 July 2020. Retrieved 1 December 2020.
- Industry News (21 August 2018). "Black Book Releases 2018 State of Healthcare IT Consulting Report". HITECH Answers. Answers Media Company. Retrieved 16 August 2019.
- Ciotti, Vince; Ames, Elise (10 September 2016). "Rating the Rankings". SlideShare. HIStalk. Retrieved 16 August 2019.
- "Black Book's Vendor Report Methodology". HIStalk. HIStalk. 15 November 2018. Retrieved 16 August 2019.
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