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Dialpad

From EverybodyWiki Bios & Wiki


Dialpad
File:Dialpad Logo.jpg
ISIN🆔
IndustryTelecommunications
Founded 📆2014
Founder 👔
Headquarters 🏙️,
Area served 🗺️
Key people
Craig Walker (businessman), CEO
Members
Number of employees
120
🌐 Websitewww.dialpad.com
📇 Address
📞 telephone

Dialpad is a pure-cloud communications solution for business, headquartered in San Francisco, CA. Features include HD voice, HD video, group messaging, SMS, MMS, conferencing, and screen sharing, across all devices. Dialpad has been named a Gartner Cool Vendor and is currently #186 on Deloitte's Technology Fast 500 List.

Company History[edit]

Dialpad was funded in fall of 2013 by an initial investment of $3 million from Google Ventures and $15 million by Andreessen Horowitz and Google Ventures. In May 2015, the company was funded by an additional investment of $35 million by Amasia, Andreessen Horowitz, Felicis Ventures, Google Ventures, SoftBank, and Work-Bench. Staff is spread across offices in San Francisco, CA, San Jose, CA, New York, NY, San Antonio, TX, and Raleigh, NC.

Dialpad's executive team includes CEO Craig Walker (businessman), VP Telephony John Rector, VP Engineering Brian Peterson, VP Product Vincent Paquet, VP Marketing Morgan Norman, VP Sales Steve Milner, and Head of Finance Steve LaCommare. Their first product, UberConference, launched at TechCrunch Disrupt,[1] the annual trade conference run by technology news source TechCrunch. UberConference was chosen as the best new product from a group of 30 startup entrants.

Dialpad is the company's core product, launched October 1, 2014 and integrated with Google Apps for Work.[2] On October 8, 2015, Dialpad launched a new Office 365 integration and open sign-ups for all businesses in the US.[3] In November 2015, Dialpad was one of eight companies selected to join the Google for Work Partner Program as a 'Recommended for Google Apps for Work' service.[4] The service is currently a preferred partner of Google, Microsoft and Sprint.

Features[edit]

Dialpad incorporates traditional PBX phone features into a cloud-based VoIP phone system.

Notable features include:

  • Attributed Call Transfer
  • Auto-attendant and IVR
  • Business SMS, MMS, & Group Messaging
  • Call Recording
  • Call Switching
  • Contact Profiles
  • Company Directory
  • Fax Support
  • Google Apps Integration
  • International Outbound
  • iOS & Android Apps
  • Local Telephone Numbers
  • Multi-Device Functionality
  • Office 365 Integration
  • Toll Free Numbers
  • Three-Way Calling
  • Video Calling
  • Visual Voicemail

Early history and name change[edit]

Dialpad Communications, founded in 1999 by Craig Walker, was an early pioneer in the Voice over IP industry. After spinning off from Serome Technologies in Seoul, Korea, Dialpad moved to Santa Clara, California in the United States. Dialpad's business model was to give free PC to Phone calls to the US and monetize traffic through advertising to the dialing client. This led to rapid international growth as Dialpad grew to over 14 million registered users in its first year.

In 2000, Dialpad raised $68 million in Series A and Series B rounds of venture capital financings from @Ventures, Serome, and Sterling Payot Capital, among others. When the internet bubble burst in 2000, Dialpad pivoted its business plan away from advertising and began charging a small per minute fee for international calls. The company became a profitable leader in the industry and was acquired by Yahoo! in June 2005.

Dialpad was succeeded by Yahoo! Voice later that year. On March 7, 2016, the startup Switch.co acquired the name and rebranded itself as Dialpad.

References[edit]

  1. "UberConference Wins TechCrunch Disrupt NYC".
  2. "Switch.co launches first enterprise phone system for Google Apps".
  3. "Cloud Based Phone System Switch Now Integrates with Office 365".
  4. "Switch Communications Selected for Google for Work Partner Program".


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