Fetch My Guest
Fetch My Guest is an intelligent marketing automation platform designed for vacation rental owners and managers. The company is based in Capitola, California and was created by local vacation rental managers due to frustrations with the current state of the vacation rental industry. It provides marketing and lead management services to vacation rental companies worldwide and serves as an alternative to other major vacation rental listing sites.
History
Fetch My Guest was founded in 2014 by CEO and Co-Founder Vince Perez. As a vacation rental manager and homeowner, he was trying to address the increasing costs of advertising on third-party booking sites and sought strategies for successful lead conversion and guest retention. Rising costs on vacation rental listing sites led to travelers paying more, and vacation rental managers seeing shrinking margins. Fetch My Guest was created as a solution to this trend, aiming to regain control for independent vacation rental businesses over their brand and guest communications. Increased booking fees (4-12%) on many popular listing sites, reduced accessibility for professional hosts, and a lack of location and concierge services contributed to anger among travelers and managers. [1][2]
Platform
The Fetch My Guest platform gives property managers control over incoming leads and provides an easier management system. The tool has an open API and allows vacation rental managers to work with any advertising source. It provides lead management, an optimization dashboard, an email marketing tracker, a guest retention tracker, and performance reporting for all key business metrics. Fetch My Guest's platform is based on the principle that professional vacation rental managers should communicate directly with travelers. This allows for unique engagement and relationship building between the brand and the traveler.
Fetchmyvr
Fetchmyvr, a spin-off from Fetch My Guest, is a vacation rental listing site that facilitates direct communication between travelers and professional hosts. The company distinguishes itself by not charging additional fees to travelers. Fetchmyvr is a branded meta-site, providing an alternative to major vacation rental listing sites such as HomeAway, FlipKey, and Airbnb.
Recognition
In 2016, Fetch My Guest was named one of the top innovative services of the year by The Who’s Who of the Vacation Rental Industry.[3] The company has also been featured in TNooz, [4] the leading voice in travel technology, and VRM Intel.[5]
See also
- HomeAway
- FlipKey
- Airbnb
- Booking.com
- Tripz.com
- CanadaStays
- Destination Club
- Fetchmyvr.com
- HouseTrip
- Peer-to-peer property rental
- TripAdvisor
- Tripping.com
- Vacatia
- Vacation house
- Roomorama
- Vacation rental
References
- ↑ O'neill, Sean. "HomeAway's new fee sparks some anger the company tries to quell", Tnooz, 15 March 2016. Retrieved on 21 October 2016.
- ↑ Gilbertson, Dawn. "Renting a vacation home online? 3 players add fees", USA Today, 4 March 2016. Retrieved on 21 October 2016.
- ↑ VRTech. "The Who’s Who of the Vacation Rental Industry", Rentals United, Fall 2016.
- ↑ O'Neill, Sean. "Statup pitch: Fetch My Guest help rental managers automate their marketing", Tnooz, 26 January 2016. Retrieved 21 October 2016
- ↑ Hinote, Amy. "VRM Intel Fall 2016", VRM Intel, 3 November 2016. Retrieved 5 November 2016.
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