FirmaO
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| Private | |
| ISIN | 🆔 |
| Industry | Software as a service |
| Founded 📆 | July 2009 |
| Founders 👔 |
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| Headquarters 🏙️ | , , |
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| 🌐 Website | www |
| 📇 Address | |
| 📞 telephone | |
Firmao is a software company developing cloud-based Firmao platform[1]. It is an All-in-One company management system featuring tools for customer relationship management (CRM)[2][3], enterprise resource planning (ERP), project management and warehouse management system (WMS).[4][5]
According to a market research of BUZZcenter in 2022 Firmao CRM was the most commonly used polish cloud-based CRM by B2B companies.[6]
History[edit]
Firmao[7] was founded by in 2009.[8][9] Platform launched in 2010 on the Polish market and was expanded in 2013 to German and English ones. Since 2019 Firmao system is available in 12 languages and is selling worldwide. As of 2023, Firmao has over 100,000 paid and free users.[10]
In 2009 the company was founded by Rafał Namieciński, Artur Młodziński and Grzegorz Borkowski receiving EU subsidies.[8][9]
In 2010, the platform was launched on the Polish market.
In 2012, Firmao Polska sp. z o.o. was featured in the e-book “Good Practices of E-services of Projects Co-financed under the 8.1 POIG Action”[3], promoting the most interesting and innovative Polish B2B e-services and technologies.
In the same year, the company established a partnership with Vars sp. z o.o., making Firmao CRM the first Polish online CRM system integrated with a VoIP virtual telephone exchange[4].
Also in 2012, the company's software became the first online software platform in Poland integrated with the IReport reporting system[3].
In 2013, Firmao Polska sp. o.o. began selling its software on the German[5] and English-speaking[6] markets.
In 2014, Firmao Polska sp. z o.o. presented its products at the CeBit IT fair in Hannover[7].
In 2015, Firmao Polska sp. z o.o. integrated its platform with the BaseLinker e-commerce platform integration system[8][9].
In 2019, the platform expanded its operations to another 8 markets (Spanish, French, Portuguese, Croatian, Swedish, Japanese, Ukrainian, and Russian)[10].
In 2022, Firmao Polska sp. z o.o. began cooperation with Buta Group, making Firmao software available on the Turkish[11] and Azerbaijani[12] markets.
Also in that year, the system received the distinction of “Top 20 Fastest Growing CRM Systems in 2022” according to the SaaSworthy portal[13].
In 2023, the platform began sales on markets (Austrian[14], Bulgarian[15], Czech[16], Serbian[17], and Greek[18]), won the 2023 leader award among small and medium-sized businesses from SourceForge[19], and the 2023 leader award from the online service Slashdot[20].
As of 2023, the system produced by Firmao sp. z o.o. is used by over 100,000 paid and free users worldwide[1].
In addition to its headquarters in Poland, the company also has 6 offices around the world[21].
Software[edit]
Firmao is a software-as-service all-in-one platform for company management, providing tools such as:[11][12]
- Customers management(CRM)[13][14]
- Enterprise Resource Planning (ERP)
- Warehouse management (WMS)
- Invoicing (recurring)
- Quotes and orders management[15]
- Task and project management (PMS)
- Service and complaint handling
- Livechat and Callback
- Mobile app
Integrations[edit]
Firmao can be integrated with multiple third-party apps including: Google Calendar, Zapier[16] and WooCommerce.[17][18]
- Google Calendar,
- PrestaShop,
- Zoom,
- Google Meet,
- Gmail,
- Google Analytics,
- Zapier[16],
- WooCommerce[26],
- BaseLinker,
- GlobKurier[27].
Downsides mentioned by Sellwise consulting company [19][edit]
- Integration with Zapier only available in the highest plan
- Difficulty of use - despite having many features, some of them are hidden or placed non-intuitively.
See also[edit]
References[edit]
- ↑ "In brief: what is the CRM system and what is it used for?". 2022-07-24. Retrieved 2023-05-15.
- ↑ "Firmao CRM". SourceForge. Retrieved 2023-05-05.
- ↑ "Pokrótce: czym jest system CRM i w jakim celu się go używa?" (in polski). 2022-07-24. Retrieved 2023-05-09.
- ↑ "Recenzja i opis Firmao, oprogramowania do zarządzania firmą". Ark Doradztwo (in polski).
- ↑ "Firmao Review: Best & Trusted Online Business Management Software -". www.techozens.com. 2022-05-14. Retrieved 2023-05-15.
- ↑ "Marketing-B2B-potencjal-sila-trendy-i-kierunki-rozwoju" (PDF).
- ↑ "Firmao CRM | FindMyCRM". www.findmycrm.com. Retrieved 2023-05-15.
- ↑ 8.0 8.1 "Dane,Wzmianki o złożonych dokumentach,Przedmiot działalności z KRS - FIRMAO SP. Z O.O.,KRS 0000340158 | KRS on-line Info Veriti". krs.infoveriti.pl (in polski). Retrieved 2023-04-05.
- ↑ 9.0 9.1 "Dobre praktyki e-usług projektów dofinansowanych w ramach działania 8.1 POIG" (PDF) (in polski).
- ↑ "CRM online - Firmao software". firmao.io. Retrieved 2023-05-05.
- ↑ "Firmao CRM". www.pcworld.pl (in polski). Retrieved 2023-04-28.
- ↑ "Firmao". eLearning Industry. Retrieved 2023-05-05.
- ↑ "What Is Firmao?". www.vested.marketing. Retrieved 2023-05-05.
- ↑ "Firmao - all in one CRM". botpenguin.com. Retrieved 2023-05-05.
- ↑ "Firmao CRM". Slashdot. Retrieved 2023-05-05.
- ↑ 16.0 16.1 Zapier. "Firmao Integrations | Connect Your Apps with Zapier". Zapier. Retrieved 2023-05-15.
- ↑ "Firmao Review 2023: Is it Best New Age ERP and CRM Software?". Blog-Grand. 2023-03-20. Retrieved 2023-05-05.
- ↑ "Maximize Your Virtual Collaboration: 11 Best Zoom Apps and Integrations".
- ↑ "Recenzja: Firmao – system CRM". Sellwise.pl (in polski). Retrieved 2023-04-26.
External links[edit]
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