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Draft:Gamma Communications plc

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Gamma Communications plc
Public company
Traded as
ISIN🆔
Industry
  • Cloud-based business communications solutions
Founded 📆2001
Founder 👔
Headquarters 🏙️Newbury, Berkshire,
United Kingdom
Area served 🗺️
Europe
Key people
Members
Number of employees
1650 (April 2021)
🌐 Websitewww.gamma.co.uk
📇 Address
📞 telephone

Gamma Communications plc, often referred to as simply Gamma or Gamma Telecom, is a provider of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Dutch business markets. The company is AIM listed[2] and provides a range of UCaaS, mobile and connectivity services through channel partners and its own direct sales and support.[3]

History

Gamma was founded in 2001 by Phil Corbishley and Paul Banner as Gamma Telecom, following the acquisition of Atlantic Telecom's network assets.[4][5] The company started out by building a national network of 2,500km of fibre together with switching centres in London, Manchester and Glasgow. Within one year of its formation, the company began offering wholesale line rentals.[6][7] In January 2003, Gamma took over the UK reseller agreements of Swedish carrier Telia, adding about 100 switchless resellers to its base.[8] The following year, it rolled out a next generation network built entirely around soft switches in order to offer IP-based services.[9]

In 2007, Gamma declared its green credentials and gained Certified Carbon Neutral Company’ status.[10] In January 2008, it signed the company’s first mobile virtual network operator (MVNO) agreement with UK mobile operator Three.[11] Two years later, the company also signed its first mobile virtual network aggregator (MVNA) agreement with Vodafone UK to broaden its range of data products.[12] In 2010, Gamma expanded its data portfolio by becoming an ISP, as well as introducing new services including Superfast Broadband and Converged Ethernet.[13] The company launched its third-generation hosted communications platform, Horizon, in July 2011.[14] In 2012, Gamma commissioned The Loop, 170km of high-speed fibre network spanning the city of Manchester originally installed by Atlantic Telecom to support the Manchester Commonwealth Games in 2002.[15][16][17]

In 2014, Gamma floated on the AIM stock market as Gamma Communications plc.[18][19] Gamma launched its 4G service in 2016 using the core mobile network infrastructure it acquired two years prior and Three's radio access.[20][21]

In March 2019, Gamma added collaboration tools into its Horizon Cloud PBX with the launch of Horizon Collaborate, a unified communications collaborative solution.[22][23][24]

Acquisitions

In 2004, Gamma acquired Uniworld Communications, a voice service provider selling through dealers and operating throughout the UK.[25] The company also acquired Budapest-based Asylum Telecom in 2006,[26] in order to bring software skills in house, followed by further investment in Gamma’s core IP network infrastructure.[27] In 2012, Gamma acquired Varidion, a Surrey-based specialist provider of managed, network centric applications and services together with their associated security.

In October 2018, the company acquired DX Groep 'Dean One' , a provider of VoIP, Mobile and Broadband services via channel partners in the Netherlands.[28] Dean One also owns Nimsys, an ICT specialist, and Schiphol Connect, the telecom and internet provider at Amsterdam Airport Schiphol.[29] Additionally, under Dean One, in 2020 Gamma acquired Cloud PBX provider gnTel, a telecom operator and supplier of complete hosted VoIP solutions to SMEs in Benelux and Germany.[30] In November 2019, Gamma acquired Telsis, a developer of UCaaS​ solutions for small to medium size enterprises.[31][32]

In 2020, the company made several acquisitions in the UK and Europe. At the beginning of the year, the company acquired Scottish telecom firm Exactive, a Unified communications specialist and Microsoft Teams Voice Partner.[33][34] Shortly after, Gamma also acquired VozTelecom, a cloud communications service provider primarily focused on the Spanish SME market.[35][36] In July 2020, it acquired German-based HFO, a SIP Trunk and Cloud PBX provider.[37][38]

In March 2021, Gamma acquired Mission Labs, a cloud contact centre start-up that owns CircleLoop, a cloud-based telephony product for micro-businesses.[39][40]

Products

Gamma's products include unified communications, cloud PBX and SIP trunking solutions, as well as business-grade mobile and data access services.[3] The company's flagship UCaaS product is Horizon Collaborate, a business-only cloud-based unified communications solution designed for internal and external communication needs, including voice and video calls, instant messaging, video conferencing, desktop sharing and document sharing.[23][41]

Horizon Collaborate is built on Gamma's Horizon Cloud PBX, a cloud-based business phone system that provides businesses with fixed and mobile telephony capabilities, accessed via a web portal.[42][43] Gamma also offers a contact centre integration with Horizon Cloud PBX through Cloud Contact Centre, a solution delivered in partnership with contact centre provider Cirrus.[44]

In 2020, the company launched its Microsoft Teams Direct Routing proposition to allow businesses to make and receive external calls using Microsoft Teams.[45][46]

In March 2021, the company launched Horizon Contact, a cloud-based contact centre solution for the SME market.[47]

References

  1. "Gamma Leadership Team". Gamma. Retrieved Nov 24, 2020.
  2. "Comms provider Gamma now trading on AIM | CRN". www.channelweb.co.uk. 2014-10-10. Retrieved 2020-11-23.
  3. 3.0 3.1 "About Gamma - Market Guide". UC Today. Retrieved 2020-11-24.
  4. "Small-cap focus: telecoms". Financial Times. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  5. "Le docteur impitoyable des télécommunications". Les Echos (in français). 2002-09-02. Retrieved 2020-11-24.
  6. "Creating opportunity from adversity; Gamma, Geo Networks and Telecity". www.megabuyte.com. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  7. "Fit for Channel | Comms Business". www.commsbusiness.co.uk. Retrieved 2020-11-24.
  8. "Gamma acquires Telia voice reseller customers". www.telecompaper.com. Retrieved 2020-11-24.
  9. "Gamma Transfers Voice Traffic Across to Its New IP Core Network | Comms Business". www.commsbusiness.co.uk. Retrieved 2020-11-24.
  10. "Gamma leads with CarbonNeutral certification | Comms Business". Comms Business. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  11. "3 announces MVNO agreement with Gamma Telecom". Mobile Europe. Retrieved 2020-11-24.
  12. "Vodafone poaches key customer from rival network 3". The Telegraph. Retrieved 2020-11-24.
  13. "Gamma Telecom turns 10 | CRN". Channel Web. 2011-12-21. Retrieved 2020-11-30. Unknown parameter |url-status= ignored (help)
  14. "New Horizon for Gamma | Comms Business". Comms Business. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  15. "Manchester's fiber network 'The Loop' connects to DataCentred data center". www.datacenterdynamics.com. Retrieved 2020-11-24.
  16. "The rise of the all-fibre diet | Megabuyte". Megabuyte. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  17. Hughes, Roz. "The Loop connects to two Melbourne Hosting data centres in Manchester". Entirely. Retrieved 2020-11-24.
  18. "Gamma Communications to be worth £165.2mln at float". Proactiveinvestors UK. 2014-10-07. Retrieved 2020-11-24.
  19. Fildes, Nic. "Gamma has second shot with plan for £150m listing". ISSN 0140-0460. Retrieved 2020-11-24.
  20. "Gamma plans to launch a new mobile service on Three". 3g.co.uk. Retrieved 2020-11-30.
  21. "Gamma Launches its own Business Mobile Service". Comms Business. Retrieved 2020-11-30. Unknown parameter |url-status= ignored (help)
  22. "Gamma launch new Horizon solution". Technology Business Today. Retrieved 2020-11-24.
  23. 23.0 23.1 "Gamma adds Collaboration to its Horizon Cloud PBX". UC Today. 2019-03-29. Retrieved 2020-11-24.
  24. "Comms Dealer - Gamma launches Horizon Collaborate". Comms Dealer. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  25. "Gamma Telecom acquires Uniworld Communications". www.telecompaper.com. Retrieved 2020-11-24.
  26. "Gamma Telecom Acquires Asylum Telecom | Comms Business". Comms Business. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  27. "Gamma Telecom backs Asylum buy | CRN". CRN. 2006-10-27. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  28. "Comms Dealer - Netherlands-based Dean One bagged by Gamma". Comms Dealer. Retrieved 2020-11-23. Unknown parameter |url-status= ignored (help)
  29. Ralls, Amy (2020-02-14). "Pieter Verbrugghe new Sales and Marketing Director Dean One". Cloud Communications Alliance. Retrieved 2020-11-24.
  30. "DX Groep koopt Nederlandse Cloud PBX-aanbieder gnTel | Executive People". executive-people.nl (in Nederlands). Retrieved 2020-11-23.
  31. "Comms Dealer - Gamma bolsters UCaaS play with Telsis acquisition". Comms Dealer. Retrieved 2020-11-24. Unknown parameter |url-status= ignored (help)
  32. "Gamma takes on Telsis to boost its UCaaS offering". VoIP Review. 2019-11-27. Retrieved 2020-12-06.
  33. Gourley, Perry (2020-03-02). "Telecoms firm taken over in £7.5 million deal". businessInsider. Retrieved 2020-11-23.
  34. "Gamma Acquires Microsoft Unified Communications Provider, Exactive". Digit. 2020-03-02. Retrieved 2020-11-30.
  35. "VozTelecom es comprada por la compañía británica Gamma". ComputerWorld (in español). 2020-04-15. Retrieved 2020-11-23.
  36. "Gamma acquires Spanish cloud PBX provider VozTelecom". www.telecompaper.com. Retrieved 2020-11-23.
  37. Media, Insider. "Gamma expands into Germany with latest deal". Insider Media Ltd. Retrieved 2020-11-24.
  38. "Gamma buys German IP Company HFO Holding AG". UC Today. 2020-07-03. Retrieved 2020-11-23.
  39. "£40m+ deal as Mission Labs snapped up by listed group". BusinessCloud. 2021-03-03. Retrieved 2021-03-05.
  40. Media, Insider. "Mission Labs snapped up for £40.2m". Insider Media Ltd. Retrieved 2021-03-05.
  41. "Gamma's Horizon Collaborate Cloud Unified Communications (UCaaS) Service - Digital Marketplace". GOV.UK Digital Marketplace. Retrieved 2020-12-07. Unknown parameter |url-status= ignored (help)
  42. "The Best UCaaS Providers for Mid-Market & Enterprise". UC Today. 2019-02-19. Retrieved 2020-12-06.
  43. "Gamma Horizon Review: Partnered with BroadSoft". UC Today. 2019-10-30. Retrieved 2020-12-06.
  44. "Gamma and Cirrus Announce Cloud Contact Centre Partnership". UC Today. 2019-04-10. Retrieved 2020-12-06.
  45. Davies, Jamie (2020-06-08). "Buoyed by remote working trends, Gamma issues battle cry for remainder of 2020". Telecoms.com. Retrieved 2020-12-06.
  46. "Navigating Microsoft Teams Direct Routing Partners & Providers". UC Today. 2020-09-08. Retrieved 2020-12-06.
  47. "Gamma launches new cloud contact centre designed for SMEs". mobilenewscwp.co.uk. Retrieved 2021-03-05.




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