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Henri Ben Ezra

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Henri Ben Ezra
Born
🏳️ NationalityIsrael
💼 Occupation
Known forBeing the CEO and Co-founder of Snatch Group Limited.

Henri Ben Ezra (born 1982) is an Israeli information technologist known as the CEO and Co-founder of Snatch Group Limited.[1][2][3][4] The SnatchBot platform developed by Ben Ezra has been used by Airbnb, Allianz, HSBC US and Vodafone. [5]

Technology career[edit]

Henri Ben Ezra has over 20 years of experience in the technology industry serving in the executive management levels. He was the founder and CEO of HGT Telecom in France and LT Telecom in the UK.[6] He also founded Tata computers Ltd and became the General Manager between December 2015 – April 2017.[7]

In 2015, Henri alongside his brother Avi Ben Ezra co-founded Snatch Group, an Israel-based company that expands the accessibility of chatbots through the use of SnatchBot and SnatchApp.[8][9][10] Henri is currently the CEO of the company[11][12][13] and a co-author of a book about chatbots.[14]

Philosophy[edit]

Ben Ezra has stated that the period in which chatbot building was in the hands of a few highly skilled coders is over and that chatbot creation is now a mass movement.[15] The idea of crowdsourcing chatbot creation to create a tipping point where intelligent conversational software becomes mainstream is why the Jerusalem Post speculated that Henri Ben Ezra may end up adding a seventh to the list of "6 Israeli discoveries that influenced the world".[16] The widespread use of chatbots does not necessarily mean job losses. According to Henri Ben Ezra, "what the chatbot does is save time. With routine enquires being handled by the chatbot, employees are free to do something else, such as handle more complex queries."[17]

References[edit]

  1. "SnatchBot: Free and Accelerated Chatbot Adoption", customer-experience-management.cioreview.com,.
  2. Ilona Albingier,"Zijn chatbots onze nieuwe medische vrienden?, October 5, 2017.
  3. Conor Kostick, "Five Situations Where You Should Use a Chatbot, June 13, 2017.
  4. "How SnatchBot is disrupting next-level communication in business"
  5. How an Israeli tech company helped enable the global chatbot revolution, Jerusalem Post
  6. "SHenri BEN EZRA est directeur général de l'entreprise Groupe hgt qui a été créée en 2005", dirigeants.bfmtv.com,.
  7. "Henri Ben Ezra Founded the Telecom operator HGT Telecom sold to Nérrim", dangel.co,.
  8. Murray Newlands, "These Chatbot Usage Metrics Will Change Your Customer Service Strategy", December 22, 2017.
  9. "Top 7 Best Chatbot Platform Tools to Build a Bot for Your Business", business.wikinut.com,.
  10. "A New Voice in E-Commerce", sme-news.co.uk, May 22, 2017.
  11. Melissa Thompson, "How snatchbot created a next-generation chatbot platform, April 19, 2018.
  12. Chris Knight, "Chatbots on the Rise, Company Profile: SnatchBot, July 10, 2017.
  13. James, "The evolution of Chatbots: How SnatchBot created a market-leading solution", tgdaily.com, March 27, 2018.
  14. James, "Chatbots: Introduction et guide pratique pour construire le sien.: Construire votre propre Chatbot intelligent ou « agent conversationnel », c’est beaucoup ... que vous pensez.... (Chatbots & NLP t. 1)", amazon.fr,.
  15. "SnatchBot's vision of the future of business communications". The Daily Telegraph. 3 January 2018. Retrieved 23 May 2018.
  16. "HOW AN ISRAELI TECH COMPANY HELPED ENABLE THE GLOBAL CHATBOT REVOLUTION". The Jerusalem Post. 16 May 2018. Retrieved 23 May 2018.
  17. "Chatbots and Archives... the Next IT Revolution?". Archival Outlook. September 2017. Retrieved 5 June 2018.

External links[edit]


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