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Hotjar

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Hotjar
File:Hotjar logo.png
Type of site
Web Analytics
OwnerDavid Darmanin
Websitewww.hotjar.com
Launched2014
Current statusActive

Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps,[1] session recordings, and surveys.[2] It works with web analytics tools such as Google Analytics to offer an insight into how people are navigating websites, and how their customer experience can be improved.[3] Founded in 2014, Hotjar is run completely remotely by over 100 team members across 20 countries and is used on over 500,000 sites worldwide.[4][5]

History[edit]

Founded in 2014 by Dr. David Darmanin,[6] Hotjar is a privately owned company that builds research and optimization tools for web businesses.[7] Darmanin remains the chief executive of the company and in March 2019 won the EY Malta Entrepreneur of the Year award.[8][9]

The company went through a nine-month beta program, before making Hotjar available to the public and reaching an Annual Recurring Revenue (ARR) of €8 Million by June 2017.[10] Hotjar then invested €4million into further expanding the company, which was increased by a further €13million by 2019.[11][12]

See also[edit]

References[edit]

  1. "User experience test tools: A privacy accident waiting to happen". The Register.
  2. "Hotjar launches to start a conversion optimization revolution". VentureBeat. 8 April 2015.
  3. Casserly, Inés (21 November 2017). "Hundreds of websites record your every keystroke without you knowing". The Next Web. Archived from the original on 1 February 2020.
  4. "Websites using Hotjar". BuiltWith.
  5. Azevedo, Mary Ann (28 January 2019). "Contentsquare Raises $60M More To Improve Digital Retail Experiences". Crunchbase News.
  6. Putter, Bretton. "Cracking The Code Of Remote Working: Lessons From The Future Of Work". Forbes.
  7. "User Experience Market Show at 18.9% CAGR to 2025". Expedition 99. 28 January 2020.
  8. "Hotjar's David Darmanin is EY's Malta Entrepreneur of the Year". Times of Malta.
  9. "New Zealand depression website exposed test results to third-party companies". Stuff (website).
  10. "How We're Re-investing €4 Million in 2017 to Make Hotjar Even Better". Hotjar.
  11. "Hotjar's 2019 Official Company Update". Hotjar.
  12. "Improving Your Website's UX with Analytics and Hotjar". SitePoint. 5 June 2018.


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