HungryHungry
 | |
| Type of business | Proprietary |
|---|---|
| Founded | April 2019 |
| Area served | Australia, New Zealand Major Cities |
| Founder(s) | Mark Calabro & Shannon Hautot |
| Industry | |
| Services | Contactless in-venue food ordering Food pick-up |
| Website | hungryhungry |
HungryHungry is an Australian online food ordering platform that provides digital menus and ordering for in-venue as well as pickup and delivery options for out-of-venue.[1]
The digital food ordering platform was developed and founded in 2019. The platform assists business owners in the food and beverage industry with orders both in-venue and out-of-venue and offers a suite of marketing capabilities. HungryHungry’s technology allows business owners to create their own digital menus, allows customers to order and pay for food and drinks via scanning a QR code on their smartphone or via a web browser. In addition to the contactless ordering and payment, customers can leave anonymous feedback for the venue, leave tips, and donate to a charity.
Users can order either in-venue or out-of-venue with delivery, drive-up and pick-up options. Payment is charged to the card on file with HungryHungry. It is currently operational in 2 countries. The HungryHungry platform is proprietary and built in-house.
History[edit]
HungryHungry co-founders Mark Calabro and Shannon Hautot first started creating hospitality technology in 2003 with the creation and launch of OrderMate, point-of-sales technology. In 2019, the co-founders conceived and self-funded HungryHungry with $2 million of capital.[2]
In late 2019, HungryHungry launched their ordering platform and had around 750 venue partners in Australia and New Zealand 18 months after launching.[3] Later that year, HungryHungry co-founders hosted an event encouraging conversation and transparency around large overseas delivery platforms of destroying small businesses and livelihoods.[4]
In 2020, the technology for HungryHungry’s online ordering platform was updated to meet restaurant needs and shift in consumer habits. The technology was created to integrate point-of-sales systems to assist food and beverage venues with order fulfilment, payments and reporting.
In March 2020, a week before the COVID-19 pandemic hit, HungryHungry was processing 10,000 orders a week, and in May 2020, the company was processing over 50,000 orders a week.[5] Due to COVID-19 pandemic restrictions, HungryHungry developed further to evolve to restaurant needs and began offering food and beverage venues their own online platform for food delivery, drive-up and pick-up. This resulted in restaurant onboarding time decreasing from 2 weeks to 2 hours.[6] In May 2020, HungryHungry partnered with Campari to help facilitate the #SHAKENNOTBROKEN initiative[7] to support the Australian hospitality industry during the COVID-19 lockdown.
In October 2020, HungryHungry secured $2 million in Series A capital funding from former iSelect CEO and Bailador Investments director Brodie Arnhold[8] and were processing over 60,000 orders per week with their technology.[9] Since then, the company has helped over 1,500 venues switch to online ordering[10], including the Merivale Group, Cho Cho San, and Bondi Icebergs Club in Sydney.
In January 2021, it was announced that HungryHungry and the Sidney Myer Music Bowl in Melbourne would partner to deliver COVID-safe food ordering solutions[11] during the ‘Live at the the Bowl’ festival.
Awards[edit]
| Year | Awarding Program | Award Won | Ref. |
|---|---|---|---|
| 2020 | Deloitte Technology Fast 50 Australia | #14 Rising Star Award | [12] |
| 2020 | Smart Company Resilience Award | Adaptation | [13] |
| 2021 | Pause Fest Awards | Hammer Award: For Nailing It | [14] |
References[edit]
- ↑ "Our Story". www.hungryhungry.com. Retrieved 2021-07-29.
- ↑ "Investing $2 million into a startup: Mark Calabro's funding advice - Dynamic Business". Retrieved 2021-07-23.
- ↑ "OrderMate founders pump $2 million into new startup that improves dining out without screwing over small businesses". SmartCompany. 2019-08-13. Retrieved 2021-07-23.
- ↑ "Food fight: UberEats, Deliveroo accused of 'Sopranos-style shakedown'". The New Daily. 2019-09-04. Retrieved 2021-07-23.
- ↑ Waters, Cara (2020-05-12). "Restaurants go it alone despite Deliveroo and Uber Eats fee reductions". The Sydney Morning Herald. Retrieved 2021-07-23.
- ↑ "Sydney's favourite restaurants adjusting to life after COVID-19". Melissa Hoyer. 2020-05-13. Retrieved 2021-07-23.
- ↑ says, This is great (2020-05-12). "Campari Australia launches #ShakenNotBroken initiative to support the hospitality industry via Eleven and Apparent". Campaign Brief. Retrieved 2021-07-23.
- ↑ "Online ordering start-up HungryHungry scores funding from iSelect CEO". Australian Financial Review. 2020-10-19. Retrieved 2021-07-23.
- ↑ "Ignition Lane's Weekly Wrap: MyDeal and Adore hit the ASX, the Future Fund takes a hit on Quibi". Startup Daily. 2020-10-24. Retrieved 2021-07-23.
- ↑ "Online ordering start-up HungryHungry scores funding from iSelect CEO". Australian Financial Review. 2020-10-19. Retrieved 2021-07-23.
- ↑ "Live at the Bowl | Music in Melbourne". Time Out Melbourne. Retrieved 2021-07-23.
- ↑ Tanchel, Joshua (2020-11-26). "Deloitte" (PDF). Technology Fast 50 2020 Australia Winners' Report. Retrieved 2021-07-23.
- ↑ "Inaugural SmartCompany Resilience Awards shortlists revealed". SmartCompany. 2020-12-07. Retrieved 2021-07-23.
- ↑ Hedon, George; Hedon, George. "Pause Fest 2021". www.pausefest.com.au. Retrieved 2021-07-23.
External links[edit]
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