Ask JADA
Ask JADA an AI representative phone system developed by MomentPort Inc.
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| Developer(s) | MomentPort Inc. |
|---|---|
| Initial release | 2024 |
| Stable release | V2 Beta / January 15, 2025
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| Engine | |
| Type |
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| License | Proprietary |
| Website | {{URL|example.com|optional display text}} |
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Ask JADA is an AI phone system developed by MomentPort Inc. that automates customer service, fraud prevention, and data analytics for businesses.[1] The system operates through both phone calls and text messaging, utilizing natural language processing capabilities to handle business communications. [2]
Development and Background
Ask JADA was developed by MomentPort Inc., which began as a custom software development company based in Vancouver, BC. According to company statements, Ask JADA was specifically designed to address common issues in customer service environments, including long wait times, misinformation, and inconsistent service quality from human staff. The system processes and learns from multiple data sources including employee documentation, marketing materials, previous phone calls, and emails through a proprietary parsing engine.[3]
Versions
| Version | Release date | Status |
|---|---|---|
| Business Beta V1.0 | 24 November 2024[4] | Discontinued |
| Business Beta V2.0 | 15 January 2025[5] | Active |
V1 Beta
The initial version of Ask JADA provided AI-powered phone and text communication services for businesses, with capabilities for answering customer inquiries and performing various business functions.[6]
V2 Beta
In January 2025, MomentPort Inc. announced significant performance improvements with the V2 Beta release. The update achieved an 83% decrease in average voice call processing time, reducing latency from 2700 milliseconds to 446 milliseconds. This improvement was attributed to several technical enhancements:
Implementation of simultaneous multi-processing that allows JADA to query multiple sources and execute multiple functions concurrently Redesigned voice streaming architecture that sends audio in smaller chunks Improved memory architecture that evaluates information relevance in parallel rather than sequentially
These changes not only reduced processing times but also improved overall system accuracy by enabling JADA to process a broader range of data when making decisions.[7]
References
- ↑ RC Show Staff (2025-02-01). "Travis Doering". RC Show. Retrieved May 1, 2025.
- ↑ RC Show Admin (2025-02-01). "Explore Innovation Alley". Innovation Alley RC Show. Retrieved May 1, 2025.
- ↑ MomentPort Staff (2025-05-01). "About Us - MomentPort". MomentPort. Retrieved May 1, 2025.
- ↑ Doering, Travis (2024-11-24). "From Heritage to High-Tech: Canada's Oldest Family-Run Restaurant Introduces the Nation's First AI Employee". MomentPort.
- ↑ Tiu, Lara (2025-01-15). "AskJADA V2 Beta: AI Phone Agents Deliver Human-Level Responses with 83% Faster Processing Times". MomentPort.
- ↑ Tomahawk Staff (2025-05-02). "Chat with Our AI Hostess - Tomahawk Restaurant". tomahawkrestaurant.com. Retrieved May 2, 2025.
- ↑ AskJADA (2025-01-17). "Ask JADA: Live Demo". YouTube Ask JADA: Live Demo. Retrieved May 2, 2025.
External links
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Category learning Category language models Category assistants
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