Mango Tours
| File:Mango Tours.png | |
| Private | |
| ISIN | 🆔 |
| Industry | Travel |
| Founded 📆 | 1978 |
| Founder 👔 | Juan Francisco |
| Headquarters 🏙️ | , , |
Number of locations | 15 |
Area served 🗺️ | Worldwide |
| Services | Air ticket, tours, cruises, transfers, hotels, travel insurance |
| Members | |
Number of employees | 110 (2016) |
| Parent | Travelfast International Inc. |
| 🌐 Website | mangotours |
| 📇 Address | |
| 📞 telephone | |
Mango Tours is a retail travel company headquartered at Market Street in San Francisco, California, United States.[1]
Mango Tours is a subsidiary of Travelfast International Inc, which markets vacation packages wholesale to independent retail travel agencies.
History
Travelfast International Inc., an airline consolidator company, was founded in March 1978 by Juan Francisco.[2] The first branch in San Francisco became the early step in building the company. Before databases were implemented, index cards were used to keep customer data and as a reservation system. Ten years after its establishment, they created the “Fly now, pay later” program. In the 1990s, Mango Tours was finally established as a retail company under the parent company's name, Travelfast International.
Travelfast.com was launched in 1995 for employee use, while Flytoasia.com, a precursor of Mango Tours' official website, was created in 1999.
By 2004, Mango Tours began expanding to different parts of America with a new branch opening in Vallejo, California. That same year, Mango Tours introduced services that included package tours, accommodations, cruises, airport transfers, and visa and passport services. By June and December of the same year, the Newark, California and Sacramento, California branches were opened.
In 2005, Mango Tours opened a branch in Manila, Philippines, opened its own call center, and established a U.S. toll-free number. By 2007, the company created a customized booking engine for its website.[3] In 2009, Mango Tours formed a partnership with TFC's Balitang America[4] and created its travel segment featuring the Philippines, among other destinations.
In the 2010s, Mango Tours had grown into a stable and successful travel agency. During 2011, a mobile phone app was developed, while 2012 saw the creation of TFI Solutions, a business-to-business travel technology solution for booking airline tickets and other travel products and services. In 2016, Mango Tours partnered with DocuSign to digitize credit card authorization.
Achievements
Awards
- China Airlines's Million Dollar Sales Award (2015)
- PAL Awards 2015: Gold Award Recipient
Membership and certification
- Airlines Reporting Corporation
- American Society of Travel Agents
- International Air Transport Association
- International Airlines Travel Agent Network
- Cruise Lines International Association
- Philippine IATA Agents Travel Association[5]
- Philippine Department of Tourism Accredited Travel Agency
References
- ↑ "Mango Tours on the importance of customer service". Asian Journal.
- ↑ "Traveling with Johnny". Radiant View. Lorna Lardizabal Dietz.
- ↑ "Mango Tours : Where It All Starts". Balikbayan Magazine.
- ↑ "Mango tours partnership with Balitang America". Balitang America.
- ↑ "PIATA associate Mango Tours Inc". PIATA.
External links
This article "Mango Tours" is from Wikipedia. The list of its authors can be seen in its historical. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
