ManyChat
| ISIN | 🆔 |
|---|---|
| Industry | Internet |
| Founded 📆 | 2015 |
| Founder 👔 | Mikael Yan |
| Headquarters 🏙️ | , San Francisco, California |
Area served 🗺️ | |
| Products 📟 | Platform for creating chatbots |
| Members | |
Number of employees | |
| 🌐 Website | manychat.com |
| 📇 Address | |
| 📞 telephone | |
ManyChat is a marketing automation and chatbot platform founded by Mikael Yan and Antony Gorin in 2015.[1][2] The platform provides tools to create chatbots – without code, on channels like Messenger, SMS, email, Instagram and WhatsApp.[3][4][5][6] Headquartered in San Francisco, California.
History[edit]
ManyChat began in 2015 when Mikael Yan and Antony Gorin launched Manybot, a no-code chatbot platform for Telegram.[7] In December 2015, Manybot was accepted into the 500 Startups accelerator program.[8][4]
In 2016, Facebook launched its chatbot API for Messenger; Manybot was converted into the ManyChat platform for creating bots on Messenger by Facebook.[4] Then, in May 2016, ManyChat for Facebook Messenger launched on Product Hunt.[9]
According to the company, in 2019, Manychat had 800,000 Facebook business pages from over 170 countries that were connected to chatbots and had over 500 million active users.[10][11]
In 2019, ManyChat raised $18M in Series A Funding from Bessemer Venture Partners and Flint Capital.[1]
In 2019, ManyChat added support for email and SMS channels.[12]
In 2019, ManyChat was ranked as the "fastest-growing app" by Zapier.[2]
In 2019, ManyChat launched a mobile app for its live chat functionality.[12]
In 2020, ManyChat partnered with the CDC to create a chatbot that automates the sharing of educational materials – including updates and preventative tips about COVID-19 – using Messenger.[13]
In October 2020, ManyChat announced support for Instagram and WhatsApp.[6][5]
Features[edit]
The platform provides tools to create chatbots without programming.[3]
Main platform features:[14][15]
- Flow Builder: a visual flowchart editor for all messages, actions, and transitions between them that can be deployed without programming;
- Integrations: connecting ManyChat to the tools like Shopify, PayPal, Stripe, ActiveCampaign, Google Sheets, and other apps with Zapier and export/import customer data;
- Dev Tools: access to ManyChat API to create a developer’s own products and form integrations with external systems;
- Analytics: conversion tracking, the ability to build different customers segments based on user engagement rate;
- ManyChat Pixel: tracking contacts’ behavior outside Messenger, email, and SMS communication;[16]
- Templates: to clone the bot, including tags, custom user fields, and actions, through Flow Sharing;
- A/B testing: to conduct user experience research;
- Lead generation: to generate widgets for a website, create QR codes or customizable links to the bot, and kick off campaigns triggered by a comment on a post from user’s Facebook Business Page;
- Sequences: a series of messages that are automatically sent at specific times on specific days et al. features.
References[edit]
- ↑ 1.0 1.1 Anthony Ha (2019-04-29). "ManyChat raises $18M to help businesses tap into messaging". TechCrunch.com. Retrieved 2020-11-07.
- ↑ 2.0 2.1 Matthew Guay (2019-06-10). "Zapier Apps at Work: The Fastest Growing Apps in 2019". Zapier.com. Retrieved 2020-11-07.
- ↑ 3.0 3.1 Vivek Kumar (2020-07-31). "FUTURE OF CUSTOMER INTERACTION: 10 MOST INNOVATIVE CHATBOTS IN THE WORLD". AnalyticsInsight.net. Retrieved 2020-11-07.
- ↑ 4.0 4.1 4.2 Murray Newlands (2017-07-29). "ManyChat's Chatbots Are Getting 400% ROI: Here's How You Can Too". Forbes.com. Retrieved 2020-11-07.
- ↑ 5.0 5.1 "ManyChat Collaborated with WhatsApp". DemandTalk.com. Insights Desk. 2020-10-13. Retrieved 2020-11-07.
- ↑ 6.0 6.1 "Messenger API support for Instagram extended to ManyChat". News.Ebene-Magazine.com. EBENE MAGAZINE. 2020-10-17. Retrieved 2020-11-07.
- ↑ "Manybot Overview". Tracxn.com. Retrieved 2020-11-07.
- ↑ Lucas Matney (2016-01-28). "500 Startups Announces Batch 16, Focused On Health Tech, FinTech, Vices And Recruiting". TechCrunch.com. Retrieved 2020-11-07.
- ↑ "ManyChat for Facebook Messenger". ProductHunt.com. Retrieved 2020-11-07.
- ↑ Angela Allan (2018-09-18). "Why You Need to Pay Attention to Chat Marketing in 2020 (and What it Means for Your Business Right Now)". Misssoot.Medium.com. Medium. Retrieved 2020-11-07.
- ↑ Aashish Y (2019-09-17). "ManyChat expands platform with the launch of SMS & Email". Martechcube.com. Retrieved 2020-11-07.
- ↑ 12.0 12.1 Ray Schultz (2019-09-17). "ManyChat Combines Chat With Email And SMS". Mediapost.com. Retrieved 2020-11-07.
- ↑ "ManyChat Partners with Messenger from Facebook to Help Scale COVID-19 Efforts". MarTechSeries.com. PRNewswire. 2020-04-24. Retrieved 2020-11-07.
- ↑ "Support: ManyChat". Support.ManyChat.com. ManyChat. Retrieved 2020-11-07.
- ↑ Andriy Haydash (2019-07-01). "How to Build a Lead Generation Funnel Using Chatbots, ManyChat, and Facebook Ads". Clutch.co. Retrieved 2020-11-07.
- ↑ Max van Collenburg. "ManyChat Pixel: 4 Awesome Use Cases". MaxVanCollenburg.com. Retrieved 2020-11-07.
External links[edit]
This article "ManyChat" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:ManyChat. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
